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Consumer Banking Region Executive

Clayton, Missouri;

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:
The Consumer Banking Region Executive will have responsibility for developing and executing local strategies and tactics that drive client experience, client relationships and operational excellence at the region, market and financial center levels. They will focus on developing and executing client-driven region strategies to drive operational excellence and client-deepening strategies, while adhering to regulatory, securities and supervision laws, policies and procedures. This leader is responsible for ensuring operational excellence across the region, owning client experience, building a client-centric culture across financial centers and collaborating with partners across the organization to achieve operational and performance excellence. The leader should be able to build partnerships across the organization, integrate and drive strategic management, and have experience in coaching and developing managers to deliver a client relationship oriented culture. The team managed will be comprised of unlicensed Market Leaders.

Managerial Responsibilities:
This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.

  • Diversity & Inclusion Champion: Breaks down barriers to create a more inclusive environment that supports company D&I goals.
  • Manager of Process & Data: Challenges end-to-end process efficiency and effectiveness, champion data driven decision-making and removes obstacles to optimize operations.
  • Enterprise Advocate & Communicator: Contributes to enterprise strategy and influence messaging to connect team contributions to business purpose, results, and success.
  • Risk Manager: Inspects and challenges risk controls, governance and culture to ensure the timely identification, escalation, debate and remediation of risk across the organization.
  • People Manager & Coach: Coaches to sustain and elevates organizational performance while differentiating to ensure pay for performance.
  • Financial Steward: Efficiently allocates and manages resources across the organization to drive short and long term profitability.
  • Enterprise Talent Leader: Inspects and manages the health of the bench to ensure succession for the organization, while supporting enterprise talent needs.
  • Driver of Business Outcomes: Mobilizes organizational resources to deliver the full range of the bank’s capabilities to meet client needs and to gain competitive advantage.

Required Qualifications:

  • 10-15 years of management experience
  • Experience managing large geography and multi-state teams
  • Proactively builds trusted relationships with key partners/clients
  • Ability to be a change agent and work in a fast-paced environment
  • Experience managing region strategy and controlling a budget
  • Can quickly learn partner’s business, priorities and challenges and execute
  • Can attract, recruit and retain an effective management team
  • Exercises good judgment and experience to make timely and effective decisions
  • Projects enthusiasm, optimism, and determination
  • Communicates clearly and effectively at all levels
  • Communicates strategic business plans and tactical goals to team members
  • Travel required: Will vary depending on geography

Desired Qualifications:

  • Undergraduate college degree
  • Experience managing other managers


  • Coaching
  • Customer and Client Focus
  • Leadership Development
  • Risk Management
  • Talent Development
  • Business Operations Management
  • Customer Service Management
  • Decision Making
  • Executive Presence
  • Sales Performance Management
  • Critical Thinking
  • Performance Management
  • Process Performance Management
  • Recruiting
  • Result Orientation


1st shift (United States of America)

Hours Per Week: 


Learn more about this role

Full time


Manages People: Yes

Travel: Yes, 50% of the time