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Global Financial Crimes Manager

Pennington, New Jersey;

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:
The Global Financial Crimes Manager is responsible for supporting the execution of substantive money laundering, economic sanctions and fraud compliance and operational risk practices. Key responsibilities include assisting Global Financial Crimes executives and managers with activities that support the identification, escalation and timely mitigation of compliance and operational risks in alignment with the Compliance and Operational Risk Management (CORM) Program, the Financial Crimes and Global Compliance - Enterprise Policy and Global Standard and the Enterprise Fraud Risk Management Standards.

This role is responsible for executing the Company's Global Financial Crimes Program and requires a strong risk management discipline and experience with operational risk processes. This role is responsible for identifying and assessing inherent financial crimes risk and controls associated with Merrill Lynch/Private Bank/Consumer Investments and Global Operations ML/PB/CI and GWIM Ops). This role is responsible for advising on Bank Secrecy Act/Anti-Money Laundering laws, rules and regulations driving the front line units (FLUs) to comply with the Global Financial Crimes Policy and Standards. This individual will be responsible for identifying, escalating and mitigating financial crimes compliance and operational risk. This individual will be responsible for evaluating and communicating the effectiveness of FLU controls and be able to drive the consistent improvement and strengthening of these controls to improve upon the Company's ability to detect and prevent unusual or suspicious activity.

Managerial Responsibilities:
This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.

  • Diversity & Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company D&I goals.
  • Manager of Process & Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement.
  • Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions.
  • Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues.
  • People Manager & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance.
  • Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions.
  • Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization.
  • Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating team work.

Additional Responsibilities:

  • Lead discussions with FLU, Global Compliance & Operational Risk (GCOR) and Global Financial Crimes (GFC) partners to analyze business processes, internal controls, client behavior and transaction trends
  • Direct the development and maintenance of financial crimes policies and standards, and review relevant Front Line Units/Control Functions (FLU/CF)-owned policies and standards to ensure that regulatory requirements and operational risks are appropriately addressed
  • Contribute to the creation and implementation of GFC Coverage Plan which defines the scope of coverage for ML/PB/CI and GWIM Ops
  • Produce and/or oversees independent financial crimes risk management reporting to GCOR and FLU Senior Leaders
  • Establish, monitor and report on GFC, FLU and Enterprise risk tolerance metrics that are reflective of key risks within the areas of coverage
  • Monitor regulatory changes applicable to Global Financial Crimes focusing specifically on broker-dealer impacts
  • Engage with the Financial Crimes Analytics Team to drive thematic reviews of key risk areas for the broker-dealer and develop/enhance GFC automated detection tools designed to identify potentially suspicious activity as per regulatory guidance issued by the SEC/FINRA
  • Advise FLU senior leaders on key regulatory developments in BSA/AML laws, rules and regulations
  • Design monitoring and testing routines and reporting to identify potential AML risks and/or control weaknesses
  • Conduct targeted risk assessments, threat assessments and process understandings to identify new or emerging financial crimes risks
  • Guide FLUs on potential financial crimes impacts in the client selection process
  • Perform independent review, challenge of Single Process Inventory (SPI), and ensure FLU complies with execution of challenges and/or issues raised
  • Engage directly with Audit to provide advice and guidance on FLU Audits and respond to all Audit requests and inquiries
  • Participate in Regulatory Meetings and Exams to provide Risk Manager perspective on critical issues
  • Participate in industry forums and monitors regulatory expectations, emerging legislation and regulation, political scrutiny, litigation and key influencers to identify and mitigate emerging risks
  • Escalate financial crimes related compliance and operational risks and issues to appropriate governance routines, management/board level committees
  • Identify, aggregate, report, escalate, inspect and challenge the remediation and thematic analysis of FLU/CF-owned issues and control enhancements related to financial crimes


  • Critical Thinking
  • Monitoring, Surveillance, and Testing
  • Regulatory Compliance
  • Risk Management
  • Issue Management
  • Policies, Procedures, and Guidelines Management
  • Written and Oral Communications
  • Presentation Skills
  • Reporting Skills
  • Coaching
  • Talent Development

Required Qualifications:

  • 7+ years' experience working in anti-money laundering, compliance, audit, risk or a process/controls focused position
  • Bachelor’s degree or equivalent experience 

Desired Qualifications:

  • 10+ years of financial services industry experience, preferably broker/dealer experience 
  • Must be a self-motivated worker who is comfortable and effective working with varying levels of guidance
  • Strong personal drive, attention to detail, individual initiative, a sense of urgency and responsiveness, with a desire to grow, learn, and take on increasing levels of responsibility
  • Proven process design and project management skills
  • Proficient in Microsoft Office Products including advanced knowledge of Excel Ability to effectively interact with diverse teams.
  • Ability to successfully communicate to influence management and lead change on both strategic and tactical initiatives.
  • Certifications: ACAMS – Association of Certified Anti-Money Laundering Specialists
  • FINRA Series 7 and/or Series 24 license 


1st shift (United States of America)

Hours Per Week: 


Learn more about this role

Full time


Manages People: No

Travel: No