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Global Markets Credit Portfolio Management – Data Manager, Director

New York, New York;

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

GMC Overview

Global Markets Credit (GMC) is responsible for ensuring a comprehensive and consistent credit underwriting and monitoring process for Global Markets lending and trading activities.  GMC partners directly with the Global Markets front line unit for client selection, underwriting and monitoring activities to drive revenue growth while maintaining appropriate risk disciplines. GMC also coordinates engagement with key control partners including Global Risk, Finance, Credit Review and Audit in accordance with our Risk Framework.

The GMC Portfolio Management Team is responsible for reporting, data analysis, and portfolio management of the GMC lending and trading portfolios.  The Data Support Manager will be responsible for the creation, maintenance, and improvements of reports and data analysis across the GMC businesses.

Job Description:

As a Data Support Manager, Director, you will be integral in delivering dashboards and data analysis on a timely basis, as well as contribute and provide support to counterparty portfolio review reports.  The Data Support Manager will contribute to a robust monitoring environment while working closely with Credit Officers and Portfolio Managers.  You will develop an understanding of Global Markets Credit as you analyze our Lending and Trading businesses. The experience level of individuals in this role typically is 10 years or more.


  • Deliver routine reporting dashboards accurately and on a timely basis to ensure a robust monitoring discipline
  • Analyze Dashboards to determine key drivers and conduct further investigation as needed
  • Liaise closely with Portfolio Managers, Credit Officers, and other stakeholders to adapt or provide reporting, data analysis and data solutions in a dynamic environment
  • Support data integrity by identifying, escalating, and remediating data issues, following up with various partner groups to ensure resolution of identified issues
  • Demonstrate a strong control structure by incorporating checks and creating and maintaining process documentation
  • Produce ad hoc reporting and presentations to address business needs and risks
  • Contribute to presentations in response to regulatory and senior management requests
  • Support enterprise initiatives and partner with applicable stakeholders across the firm on emerging topics

Required Qualifications

  • At least 10 years of experience in data management and/or reporting
  • Proficiency with Tableau, Alteryx, SQL, Word, Excel, and PowerPoint, along with the ability to quickly learn new programs and applications.  Proficiency in VBA and Python is a plus
  • Ability to understand and organize complex data sets and clearly articulate assumptions, logic and rationale used in data analysis
  • Ability to articulate and document requirements to work with technology partners
  • Strong organizational, oral and written communication skills, data analysis skills, and attention to detail; ability to work in a fast-paced environment and with quick turnaround times
  • Critical thinking skills to evaluate and investigate information
  • Personal drive, and a sense of urgency and responsiveness with a willingness to grow, learn, and take on increasing levels of responsibility
  • Desire to improve and streamline processes, and to troubleshoot independently


  • Critical Thinking
  • Data Governance
  • Negotiation
  • Risk Management
  • Stakeholder Management
  • Attention to Detail
  • Change Management
  • Issue Management
  • Presentation Skills
  • Regulatory Relations

Bachelor’s degree or equivalent work experience preferred


1st shift (United States of America)

Hours Per Week: 


Learn more about this role

Full time


Manages People: No

Travel: Yes, 5% of the time

New York pay and benefits information

New York pay range:

$126,000 - $237,800 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.


This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.