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Consumer Product Strategy Mgr II

Phoenix, Arizona;

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.  Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.


Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.


Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description Summary:

This job is responsible for managing a group of team leaders and employees who develop strategies and drive analytics to understand portfolio risk, increase profitability, and optimize operational performance. Key responsibilities include setting strategic priorities for the team, identifying trends, and leading efforts to maximize risk versus return for the business unit. Job expectations include using data and analytics to solve complex problems, coaching and developing employees, and partnering across technology, product, and risk leadership to drive performance.

Are you a strategic thinker? Love to bring structure and organize things? Looking for the right role that provides you with the chance to drive real change in an organization? We are investing in world-class solutions to protect our clients from fraud are searching for the right leader to help drive that transformation!

Our team (Fraud Strategic Enablement) is a tasked with driving the strategy, design, and execution of the next-generation of fraud controls to protect our clients.  We are investing heavily in the coming years in new capabilities and have built a strong team of seasoned fraud leaders and industry experts to lead the work – but we need a strong senior leader / program manager who can lead the team’s efforts to drive the execution of that agenda.   This is a broad, high visibility role that will have significant chances to influence “how” we do things and ensure we are bringing new capabilities to market for our clients in a well-organized, disciplined way.

Role Responsibilities:

  • Define and guide the framework, governance, and execution of transformation initiatives to enable the optimization of fraud mitigation and client impact.
  • Guide and support the team by developing strong change management routines and operational excellence rigor.
  • Act as a strategic "heavy hitter" and work across organizational lines to drive high impact initiatives.
  • You will also directly engage with Fraud, Product, Payments and Technology leaders and executives to organize the team and ensure critical executive-level deliverables are met.
  • Coordinate across Fraud Strategic Enablement to ensure risk assessments and key deliverables for high impact new product innovations are delivered successfully.

Required Skills

•  Strong strategic thinking skills with a track record of being able to break complex problems down and develop a clear strategy / action plan

Desired Skills


1st shift (United States of America)

Hours Per Week: 


Learn more about this role

Full time


Manages People: No

Travel: Yes, 5% of the time

New York pay and benefits information

New York pay range:

$123,500 - $218,000 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.


This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.