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Vice President - Operations Manager - NFRR QA - Global Banking Operations

Singapore, , Singapore

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.  Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Your background

  • 12 years of overall experience with at least 5 years of Regulatory Reporting experience, coupled with managing a team
  • Experience of regulatory reporting processes – ideally involving testing or quality assurance of regulatory reports
  • Relevant experience in banking, operations, business controls or risk management, internal audit or compliance testing
  • Understanding of Banking & Markets products, services, and platforms
  • Experience in analyzing and documenting business processes, and developing solution
  • Attention to detail and delivering high quality output
  • Proven relationship management / engagement skills and ability to communicate effectively and build relationships with different audiences across multiple regions
  • Strong MS Office skills, particularly Excel, PowerPoint, and Visio, plus knowledge of VB script
  • Experience in managing a team and motivate them to achieve high quality deliverables and adhere to strict deadlines
  • Excellent analytical and problem-solving skills, ability to demonstrate decisiveness and sound sense of judgment -- knowing when to escalate
  • Undergraduate / MBA degree with major in banking, finance or data analytics

What you can expect

The role involves supporting various SPI initiatives which relate to Quality improvement, Ops excellence, and remediation of risk issues.

We are looking for an experienced associate to join the NFRR Global SPI (Single Process Inventory) team to drive Quality improvement and Risk remediation while working closely with the Report Preparers, Report Owners, and other stakeholders. The purpose is to drive delivery of a variety of projects (and issues remediation), some of which we are owners, while others require relationship building, influencing skills and the ability to maintain an independent perspective.

What you will do

1.Guide the team in the design and building of the Quality Assurance function for testing the Completeness, Accuracy and Timeliness of the NFRR report

2.Develop the strategy to align the NFRR function to the enterprise regulatory reporting policy

3.Ensure smooth implementation of the strategy and meeting the agreed timeline – which is usually very tight

4.Create and maintain relationships with Business, Operations, Technology, Audit, Compliance and other Control groups and Stakeholders to understand their needs and concerns pertaining to the challenges and risks

5.Keep abreast of the current regulatory reporting landscape to ensure the firm’s reporting control procedures remain in sync with changes in regulatory environment

6.Take ownership for managing risk well and be proactive in identifying and controlling risks, issues and concern, and escalate timely

7.Track and highlight issues, gaps, concerns and process failures and follow through until resolution or remediation

8.Present the key metrics and analytics on regulatory reporting issues and testing results to senior executives

9.Drive Operational Excellence by consistently striving to achieve responsible growth

10.Execute all the processes related to administrative tasks, and any ad-hoc duties assigned by manager

Learn more about this role

Full time


Manages People:

Street Address

Primary Location:
50 COLLYER QUAY, Singapore, 049321