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Corporate Actions-Asset Servicing Manager-Global Market Operations

New York, New York

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description

Bank of America's Asset Services Division is looking for an experienced Corporate Actions/Asset Servicing Manager to lead our NYC based Operations teams.

Come join the exciting world of Corporate Actions where you will play an integral role in the most dynamic part of the Global Markets lifecycle. As a senior manager, the expectation is that the candidate would be a self-starter who can provide guidance to junior associates while also driving the daily work prioritization and be a champion for the strategic vision of the organization.  Must have established critical thinking skills and the ability to manage messaging with situational awareness.

Required Skills:
•    7+ years of relevant professional experience in the financial services industry

•    10+ years core Corporate Action (Asset Servicing) processing with a top tier Bank 

•    5+ years management experience-
•    Established critical thinking skills and the ability to manage messaging with situational awareness
•    Direct voluntary and mandatory corporate actions experience supporting International Prime Brokerage and Global Custody Businesses
•    Thorough understanding of the corporate action life cycle including voluntary, mandatory corporate actions, dividends and coupons. 
•    Full understanding of reconciliation/breaks and the key controls in a production environment
•    Prior leadership and people management responsibilities over operations team and their day to day execution ensuring accuracy and timeliness
•    Skilled at managing timely responses to internal and external stakeholder inquires providing excellent client service
•    Full understanding of upstream and downstream touch points of Asset Services in a Global Markets environment
•    Well versed in establishing controls and escalations in all end to end processes
•    Ability to translate operational process steps into well written and cohesive documented procedures and process flows
•    Risk and control mindset and ability to escalate timely to senior management
•    Ability to effectively manage relationships with trading, business and internal & external technology providers
•    Ability to manage to market sensitive processing timelines
•    Data driven decision making
•    Continuous improvement mindset
•    Understanding of the components of a high performance organization

•   Strong business centric mindset with ability to utilize sound business judgment and tailor approach to drive optimal business outcomes. 
•    Strong Analytical skills – to critically evaluate the information gathered from multiple sources, reconcile variances and present complex data in a coherent manner
•    Strong relationship management and ability to navigate the complexities of gaining buy-in, building consensus and resolving conflicts.
•    Team player with the ability to take the initiative and ownership of tasks and operate across different functional silos
•    Excellent written and verbal communication skills, collaboration and influencing skills
•    Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions.
•    Excels in working among diverse viewpoints to determine the best path forward.
•    Commitment to challenging the status quo and promoting positive change.
•     Excels in working among diverse viewpoints to determine the best path forward
•    Experience in connecting with a diverse set of clients to understand future business needs – is a continuous learner
•    Commitment to challenging the status quo and promoting positive change.
•    Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base
•    Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world


1st shift (United States of America)

Hours Per Week: 


Learn more about this role

Full time


Manages People: Yes

Travel: No

New York pay and benefits information

New York pay range:

$112,000 - $200,000 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.


This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Street Address

Primary Location:
1100 Ave Of The Americas, NY, New York, 10036