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AML Refresh Ops - Ops Sr Analyst MKTS (Specialized POD)

Chicago, Illinois

Job Description:

About Us:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.  Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference.  Join us!

Job Description:
This job is responsible for providing analytical support in a Global Markets Operations function for one or more operations product areas. Key responsibilities include analyzing and resolving highly complex operations problems and initiatives requiring exceptional handling and coordination of multiple operational and/or product specialists to resolve. Job expectations include managing projects and the introduction of new initiatives, systems, products, services, and processes and coordinating necessary expertise across multiple operations functions and products.


  • Confirms loan documentation for accurate trade settlements 

  • Partners with Sales Associates, Traders, Research Analysts, trading counterparties, internal and external attorneys, administrative agent banks, and various other internal operations groups

  • Manages post-trade management and logistics, settlement pricing, and closing coordination

  • Analyzes and resolves highly complex operational problems

  • Supports ad-hoc projects for new processes or industry initiatives

  • Processes loans end-to-end with accurate data input into various credit and operating systems

  • Conducting client due diligence (CDD) and enhanced due diligence (ECDD) in accordance with internal policies, procedures and regulatory guidelines aligned to more complex Jurisdictions and/or client structures.

  • Review of refresh requirements for assigned jurisdiction in line with related Client Identification Profile (CIP)/CDD Procedures to ensure adequacy and accuracy before the requirements are sent to the client.

  • Liaise with sales/ client outreach teams to obtain and validate correct documentation to fulfill refresh requirements

  • Perform client refresh through the review of client documentation, vendor databases and data entered into proprietary systems to Ensure all refresh requirements are met

  • Ensure all jurisdictional regulatory requirements related to KYC are adhered to

  • Support business with KYC related queries and requests

  • Participate in remediation, internal/external Audits     

• Data Collection and Entry
• Recording/Organizing Information
• Attention to Detail
• Critical Thinking
• Research
• Fraud Management
• Risk Management
• Interpret Relevant Laws, Rules, and Regulations
• Quality Assurance
• Problem Solving
• Adaptability
• Customer and Client Focus
• Prioritization
• Result Orientation
• Written Communications

Required Skills:

  • 2+ years financial services experience, with at least one year of AML and/or KYC experience

  • Documented experience performing in a process-oriented production environment that changes periodically

  • Appropriately identify and escalate risk

  • Expert experience with MS Office Suite (Excel/Word/Outlook/Access)

  • Proven ability to work in a team environment

  • Proven ability to organize work, prioritize tasks and handle multiple assignments simultaneously

  • Proven ability to successfully meet tight deadlines while ensuring data accuracy and integrity

  • Proven ability to work and execute with minimal supervision

  • Excellent verbal and written communications skills

Desired Skills:

  • Anti Money Laundering (AML) Know Your Customer/Client Due Diligence (KYC/CDD) experience

  • College degree (Associates or higher) or comparable work experience


1st shift (United States of America)

Hours Per Week: 


Learn more about this role

Full time


Manages People: No

Travel: No

Street Address

Primary Location:
540 W Madison St, IL, Chicago, 60661