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Sr Business Control Specialist-Audit and Exam Readiness-Global Treasury and Merchant Operations

Charlotte, North Carolina;

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description

Key individual contributor who is an integral and active part of the dynamic Global Business Controls organization under Global Treasury and Merchant Operations (GTMO). The team is seeking to strengthen its risk management governance, accountability, routines, and strategy. The associate for this position would be expected to leverage in-depth subject matter knowledge and a global mindset to support our Audit and Exam Readiness efforts. The associate will serve as the point of contact and risk management SME supporting the GTMO business units during audits and exams. Additionally, the associate will support our proactive risk management efforts in performing targeted assessments and analysis for various business units.


•Oversee and coordinate audits, exams and assessments on behalf of the line of business (LOB) 
•Partner with key stakeholders, schedule and facilitate meetings, as well as review and document LOB responses
•Track engagement requests, deliverables, and approvals
•Drive timely and accurate completion of all audit/exam milestones, presentation and artifacts
•Coordinate with Business Control and Remediation Team on any identified observations, action plan development and issue remediation closure
•Perform proactive risk reviews and testing to validate control effectiveness and adherence to procedures, standards, policies, compliance and regulatory requirements
•Perform due diligence, root cause analysis, and control gap assessments
•Identify control deficiencies, discuss, review, and make recommendations with LOB for process improvements and initiate control recommendations
•Work collaboratively across the regions to support a consistent Audit and Exam Readiness strategy and framework

Required Skills

∙ Minimum of 4 years experience in an Audit, Risk, Compliance, Business Control or Treasury Operations environment
∙ Certified Internal Auditor (CIA), Project Management or Six Sigma certification, preferred
∙  Strong understanding of risk management and core audit methodology principles and practices
∙ Presentable, confident and client focused. Client facing experience or ability to conduct discussions with senior leaders in a confident manner
∙ Excellent communications skills (verbal and written) with demonstrated ability to communicate effectively to an executive level audience
∙ Ability to work under pressure in a team environment
∙ Adapts well to changes and competing priorities
∙ Ability to liaise with all levels of the firm and people with different experiences and backgrounds
∙ Self-motivated and able to work independently. Candidate will be able to manage own time and know when to escalate


1st shift (United States of America)

Hours Per Week: 


Learn more about this role

Full time


Manages People: No

Travel: No