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Non-Financial Regulatory Reporting- COE Specialist - Global Operations

Charlotte, North Carolina;

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We are devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Line of Business Responsibilities:

  • Develop understanding of the current enterprise and Front-Line Unit / Control Function NFRR governance landscape, structure, and processes within which the NFRR COE currently operates.
  • Engage with key business and operations stakeholders to gather input on opportunities, challenges, and priorities.
  • Synthesize and prioritize input to define future state capabilities.
  • Define high level scope, dependencies, benefits, and resources for future state capabilities.
  • Partner with Technology and others to define required resources, timeline, and funding to deliver on strategic roadmap.
  • Support the definition of the multi-year plan and sequencing the set of initiatives needed to deliver the future state capabilities for the NFRR COE
  • Lead the execution of initiative(s) to build-out new capabilities or enhance existing NFRR COE processes and tools.
  • Track progress and performance of NFRR COE roadmap implementation

Required Skills:

  • Experience in any of the following areas: Operations/Finance/Risk/Compliance
  • Demonstrated experience engaging with a diverse set of business partners to identify and prioritize future state business needs.
  • Prior experience analyzing current to target state capabilities and building initiative plans with defined scope, delivery timelines and funding / resources required for future state.
  • Proven ability to drive change in a matrixed environment.
  • Commitment to challenging the status quo and promoting positive change.
  • Demonstrated intellectual curiosity and operational excellence experience.
  • Communicates effectively in both oral and written formats and tailors' message appropriately to audience level.
  • Influences and delivers results through collaborative relationship with key partners and stakeholders.
  • Strives to bring new thoughts and ideas to teams to drive innovation and unique solutions.
  • Advanced PowerPoint presentation and Excel data analysis skills

Desired Skills:

  • Prior change / project management or Center of Excellence experience is desired.
  • Prior business consulting experience (e.g., Big four)
  • Process re-engineering and migration experience to strategic process / platform


Job Description:
This role is responsible for providing analytical support in a Global Markets operations function for one or more operations product areas. These individuals are responsible for the analysis and resolution of highly complex operations problems and initiatives requiring exceptional handling and/or coordination of multiple operational and/or product specialists to resolve. They may manage projects and/or the introduction of new initiatives, systems, products/services, and processes and coordinate necessary expertise across multiple operations functions and/or products.

• Confirms loan documentation for accurate trade settlements
• Partners with Sales Associates, Traders, Research Analysts, trading counterparties, internal and external attorneys, administrative agent banks, and various other internal operations groups
• Manages post-trade management and logistics, settlement pricing and closing coordination
• Analyses and resolves highly complex operational problems
• Supports ad hoc projects for new processes or industry initiatives
• Processes loans end-to-end with accurate data input into various credit and operating systems


1st shift (United States of America)

Hours Per Week: 


Learn more about this role

Full time


Manages People: No

Travel: Yes, 10% of the time

New York pay and benefits information

New York pay range:

$65,000 - $120,000 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.


This role is currently benefits eligible. We provide industry-leading benefits, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.