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Sr Business Control Specialist - GMO Monitoring, Reporting & Governance

Charlotte, North Carolina;

Job Description:

The Global Market Operations (GMO) Risk Function is aligned to provide a centralized risk model, driving consistency through end-to-end horizontal risk management and oversight functions, as well as vertical risk functions. The vertical risk function provides dedicated risk expertise to support the lines of business and regions. The horizontal risk function provides a centralized view of GMO Risk, support ad hoc initiatives and centralized resiliency planning, together with the oversight and support of regulatory requirements and corporate audits impacting GMO.
The GMO Monitoring, Reporting & Governance team sits within the Global Market Operations Risk Function.

The team aims to deliver proactive monitoring, reporting routines and governance routines that supports a strong risk culture and the early identification, measurement, and mitigation of operational risk to reduce the probability of negative impact for the organization.  Produce best in class reporting, reusing information where appropriate.

The team is responsible for the production of materials for monitoring and reporting of risks across Global Market Operations. This includes the production of materials for various internal and external risk routines and business control forums. In addition the team is responsible for the oversight of a number of risk processes including GMO COPP & KPI metrics, Models, Risk and Control Self-Assessments and internal attestations. The teams responsibilities have expanded, so there is a need to increase the team to support increased production volumes.
This role will maintain strong routines in support of the Core Risk & Operations functions for Global Market Operations. This position is highly visible and requires frequent interaction with Senior Management and stakeholders.


  • Support a number of GMO horizontal risk activities such as:

  • GMO Reporting & Governance

  • GMO Internal Attestations

  • Ensure any GMO requests are fully understood and the information/data being submitted is accurate and timely and has gone through the required quality reviews.

  • Develop and maintain documentation such as best practice guidelines and job aids, along with the subsequent periodic reviews, in support of the various GMO horizontal activities.

  • Develop and maintain strong relationships with internal global business, control and risk partners, and GMO lines of business.

  • Maintain an inventory of the various internal attestations impacting GMO.  Understand timings, purpose, core requirements & ultimate destination of any business attestation. Drive the execution of deliverables based on the defined internal attestations strategy.


  • Strong organizational, prioritization, and communication (oral / written) skills with attention to detail.

  • Prior Operations experience strongly preferred

  • Strong analytical skills such as data analysis, mining and metrics reporting.

  • Strong coordination skills as will need to navigate across a number of GMO horizontal and vertical risk teams and GMO lines of business.  

  • High level of attention to detail, ability to self-start and adapt to a fast paced environment with multiple deliverables.

  • Able to build/maintain relationships with key stakeholders.

  • Advanced Microsoft skills, including Excel, PowerPoint, and Visio.

  • Knowledge of enterprise risk framework, enterprise policies, procedures and standard preferred. 

Other Qualifications: 
    Strives to bring new thoughts and ideas to teams
    Excels in working among diverse viewpoints to determine the best path forward
    Commitment to challenging the status quo and promoting positive change.
    Participate in and drive collaborative efforts to advance tools and ways of working
    Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world

Bank of America overview:

Every day, across the globe, our employees bring a commitment to our purpose and to driving responsible growth by living our values: deliver together, act responsibly, realize the power of our people and trust the team. A key aspect of driving responsible growth is doing so in a sustainable manner, a critical pillar of which is being a great place to work for our teammates.

Good conduct and sound judgment is crucial to our long term success. It’s important that all employees in the organization understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.

We are an equal opportunities employer, and ensure that no applicant is subject to less favorable treatment on the grounds of gender, gender identity, marital status, race, color, nationality, ethnic or national origins, age, sexual orientation, socio-economic background, responsibilities for dependents, physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience.

As part of our standard hiring process to manage risk, please note background screening checks will be conducted on all hires before commencing employment.


1st shift (United States of America)

Hours Per Week: 


Learn more about this role

Full time


Manages People: No

Travel: No

Jersey City pay and benefits information

Jersey City pay range:

$62,100 - $106,500 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.


This role is currently benefits eligible. We provide industry-leading benefits, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.