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Sr. Analyst

Scranton, Pennsylvania

Job Description:

Job Description

  • Work with both internal and external clients to resolve customer service related issues.

  • This includes issues with reporting and data integrity.

  • Work with all levels of management.

  • Liase with the processing teams for Trade Products to ensure understanding of any client issues.

  • Work with technology partner on best method to resolve client system related issues. 

Requirements:

  • Technical background

  • Programming skills or knowledge of how databases function/flow

  • Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions

  • Excels in working among diverse viewpoints to determine the best path forward

  • Experience in connecting with a diverse set of clients to understand future business needs – is a continuous learne

  • Commitment to challenging the status quo and promoting positive change.

  • Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base

  • Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Learn more about this role

Full time

JR-23016818

Manages People: No

Travel: Yes, 5% of the time

Street Address

Primary Location:
1 Fleet Way, PA, Scranton, 18507