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Consultant - Business Technology Analyst Latam (Portuguese Required)

Miami, Florida

Job Description:


Receive and respond to requests received by email or phone; Provides resolution for requests received via phone or email; Interacts continuously and deepens relationships with internal business partners as well as clients to further enhance client delight; Conduct limited research and respond to client and be able answer technical and systems we support questions and inquiries; Utilize the various bank systems to support clients requests; UAT validation; Provide Client Trainings.


•    Presentable, confident and client focused. Client facing experience or ability to conduct discussions with clients in a confident manner
•    Excellent communications skills and ability to present to an audience
•    Ability to work under pressure in a team environment
•    Ability to liaise with all levels of the firm and people with different experiences and backgrounds
•    Self-motivated and able to work unsupervised. Candidate will be able to manage own time and know when to escalate
•    Problem solving and analytical skills;
•    Knowledge of MS Office
•    Previous experience troubleshooting internet browsers.
•    Bilingual (English/Portuguese) required. Spanish a plus..
•    Basic computer skills and troubleshooting

Other Qualifications:

1.    Internet Browsers Troubleshooting
2.    Problem Solving
3.    Knowledge on different file formats (e.g. CNAB240, XML, BAFF, etc. etc.)


1st shift (United States of America)

Hours Per Week: 


Learn more about this role

Full time


Manages People: Yes

Travel: No

Street Address

Primary Location:
701 Brickell Ave, FL, Miami, 33131