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Credit Services Representative II - Global Operations

Charlotte, North Carolina

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.  Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.


Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.


Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

Asset based lending operations team member responsible for Quality Assurance (QA) of data elements for credit operations booking and monitoring.  Reviews supporting documentation.  Reviews ongoing maintenance for update in systems of record.  Tracks and follows up on errors detected by QA process.  Partners closely with ABL FFM and SVC functional process areas.


  • Asset based lending operations team member responsible for quality assurance (QA)

  • QA data elements for booking of facility closings to system of record (new fundings, restructures and amendments for sole and multiple lender deals)

  • Review legal documentation and credit approvals

  • QA data elements for ongoing maintenance of facility to system of record

  • Review documentation for ineligible, reserve, tranche, fee and pricing updates

  • Track and follow up on errors and issues discovered by QA process

  • Partner with fulfillment and service teams as well as operational risk leads 

Required Skills:

  • Manage multiple priorities

  • Problem solving and analytical thinking

  • Work independently

  • Accountable, takes ownership

  • Excellent written and verbal communication skills

  • Willing to learn and adapt to change 

  • Working knowledge of Windows and Microsoft Office

Desired Skills:

  • Asset Based Lending experience

  • Commercial credit fulfillment, servicing, operations or lending experience


1st shift (United States of America)

Hours Per Week: 


Learn more about this role

Full time


Manages People: No

Travel: No

Street Address

Primary Location:
900 W TRADE ST, NC, Charlotte, 28255