
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Job Description:
This role is responsible for acting as the primary interface to Treasury clients. Responsible for leading, directing and coordinating the implementation of highly complex treasury, cash management, card, merchant and/or depository products and services. These individuals provide relationship management, servicing and technical assistance to internal business partners (e.g. Sales & Relationship Mangers, Product Managers, Compliance and Operations) / vendors in order to ensure a timely and smooth implementation process.
Responsibilities:
Responsible for acting as the primary interface with the client to establish all connectivity between organizations. Organizes all internal and external project related activities to ensure a timely and smooth client implementation process.Experienced senior professional and mid-level contributor, may also perform supervisory or junior level management role.Typically individual will have 4 or more years of experience.
Requirements:
∙ Presentable, confident and client focused. Client facing experience or ability to conduct discussions with Clients in a confident manner
∙ Excellent communications skills and ability to present to an audience
∙ Ability to work under pressure in a team environment
∙ Ability to liaise with all levels of the firm and people with different experiences and backgrounds
∙ Self-motivated and able to work unsupervised. Candidate will be able to manage own time and know when to escalate
- Must Speak Portuguese fluently
Other Qualifications:
∙ Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions
∙ Excels in working among diverse viewpoints to determine the best path forward
∙ Experience in connecting with a diverse set of clients to understand future business needs – is a continuous learner
∙ Commitment to challenging the status quo and promoting positive change
∙ Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base
∙ Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world
Skills:
• Customer Service
• Project Management
• Oral Communication
• Written Communication
• Time Management
• Critical Thinking
• Relationship Building
• Treasury Products and Solutions
• Collaborating
• Quality Assurance
• Questioning
• Microsoft Excel
• Microsoft Outlook
• Microsoft PowerPoint
• Microsoft Word
Shift:
1st shift (United States of America)Hours Per Week:
40Learn more about this role