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Senior Operations Associate – AML/KYC Refresh

Dublin, , Ireland

Job Description:

Job Title: Senior Operations Associate – AML/KYC Refresh

Corporate Title: Assistant Vice Present  

Location: Dublin

Company Overview:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Location: Dublin

Find us at our Central Park office, Leopardstown, where you will find our state-of-the-art facilities based in Dublin’s premium business park. With an onsite gym, staff restaurant and coffee shop, all your daily needs are conveniently catered for. There are also a range of travel options available to staff, including the LUAS network and the Central Park shuttle service between Dublin City Centre and Central Park, which means getting to work has never been so easy.

Role Description:

Bank of America Europe has exciting permanent opportunities available for talented individuals as Ops Professionals within Anti-Money Laundering operations.

AML Know Your Customer/Client Due Diligence is part of the Global Operations organization and is responsible for the end-to-end client AML/KYC refresh globally. The team supports the business in completing due diligence checks as well as maintaining client records.

The role will support the remediation of clients outside of the annual refresh cycle. The associate will be responsible for the analysis and resolution of complex operations problems and will be a technical expert in KYC/CDD processes. As a technical expert, the associate will also help guide less experienced associates in resolving complex transactions and operational problems.


  • You will Conduct client due diligence (CDD) and enhanced due diligence (ECDD) in accordance with internal policies, procedures and regulatory guidelines aligned to jurisdictions and/or client structures.
  • You will conduct remediation of clients out of Refresh cycle due to a change in client or jurisdictional requirements
  • You will review the requirements for assigned jurisdictions in line with related Client Identification Profile (CIP)/CDD Procedures to ensure adequacy and accuracy before the requirements are sent to the client.
  • You will ensure all jurisdictional regulatory requirements related to KYC are adhered to
  • You will support business with KYC related queries
  • You will participate in internal/external Audits and Quality checks      

What we are looking for:

  • You will have experience in Anti-Money Laundering, Know Your Customer/Client Due Diligence
  • You will have experience performing in a process-oriented production environment that changes periodically
  • You will be familiar with MS Office Suite (Excel/Word/Outlook/Access)
  • You will have the ability to organise work, prioritise tasks and handle multiple assignments simultaneously
  • You will be successful in meeting tight deadlines while ensuring data accuracy and integrity

Benefits of working at Bank of America

  • Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner
  • Competitive pension plan, life assurance and group income protection cover if you become unable to work because of a disability or health reasons
  • 20 days of back-up childcare including virtual tutoring and 20 days of adult-care per annum
  • Ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, specified illness cover etc
  • Use of a flex fund to use towards benefits
  • Access to free counselling through an Employee Assistance Programme and virtual GP services
  • Opportunity to donate to charities of your choice directly through payroll and the bank will match your contribution
  • Opportunity to join our Arts & Culture corporate membership programme and receive discounted entry to some of the UK and Ireland’s most iconic cultural institutions
  • Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area

Bank of America

Good conduct and sound judgment are crucial to our long-term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.

We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnic or national origins, age, sexual orientation, socio-economic background, responsibilities for dependants, physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications, and experience.

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.


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Full time


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