Network Data Engineer

Job Description:

Job Title: Network Data Engineer

Corporate Title:  Assistant Vice President

Location:  Chester

Company Overview:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.  Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Role Description:

Our team consists of 25 Network Operations engineers, conversant in a range of Data, Security, Voice and Collaboration technologies.  We are based in 3 locations within the UK - Chester, London and Camberley although this specific role is Chester based.

We work closely together and support each other, and we are known for being one of the high performing teams in the business.  We are part of a follow the sun model so this involves interaction with our global colleagues in the AMRS and APAC regions (specifically the US, Singapore and India).

Responsibilities:

• As part of the team, will provide operational support for Data Center/DMZ routing and switching environment using Cisco Nexus/ACI, Arista CloudVision, VMWare NSX, Netscout, and Gigamon

• To ensure smooth operations, you will also provide support for SD-WAN and related technologies.

• You will interpret and respond to service impact alerts, manage issue resolutions and collaborate with others in the team.

• You will lead production support triage efforts for network infrastructure incidents, manage bridge line troubleshooting, and engage in technical research and troubleshooting when necessary.

• Provide status updates and technical detail for awareness communications and ensure accuracy of all communications sent.

• Identify possible production failure scenarios, vulnerabilities and opportunities for improvement and take ownership of escalation.

• You will participate in the documentation of technical issues.

• We are looking for a detailed orientated and analytical person with great communication skills ability to work in a collaborative environment

What we are looking for:

• You have skills in networking, automation and SDN technologies.

• You are knowledgeable in Python Ansible, YAML and frontend web development.

• You are familiar with WAN, LAN, routing, switching, Proxy/Threat Prevention, DDI, Load Balancing and agile environments

• You may have worked in Financial Services or other large enterprise

Benefits of working at Bank of America

UK

• Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner

• Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons

• 20 days of back-up childcare including virtual tutoring and 20 days of back-up adult care per annum

• The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc

• Use of a flex fund to use towards benefits

• Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services

• Ability to donate to charities of your choice directly through payroll and the bank will match your contribution

• Opportunity to access our Arts & Culture corporate membership programme and receive discounted entry to some of the UK and Ireland’s most iconic cultural institutions

• Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area

Bank of America

Good conduct and sound judgment is crucial to our long term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.

We are an equal opportunities employer, and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnic or national origins, age, sexual orientation, socio-economic background, responsibilities for dependants, physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience.

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.

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