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Solutions Engineer/Analyst - Cyber Security Operations

Denver, Colorado;

Job Description:

Are you passionate about working with the best information security team in the world? Bank of America is hiring top talent to join our team.

The Cyber Security Operations (CSO) function within Global Information Security is responsible for all aspects of threat intelligence and monitoring, application and network security, and insider threat. In addition, the CSO team drives out the enterprise-wide cyber exercise program.

The Solutions Engineer/Analyst will be a part of the Enablement Services team, focusing on Identity and Access Management (IAM). IAM is a security discipline that enables the right individual to access the right resources at the right times for the right reasons. IAM addresses the mission-critical need to ensure appropriate access to the resource across increasingly heterogeneous technology environments, and to meet the increasingly rigorous compliance requirements.  In this role, the Solutions Engineer/Analyst will work in IAM space on a team of consultants to help onboard applications to IAM controls either through their work directly configuring our tools, or just providing guidance. The ability to work independently and manage workload (ex. ticket queues, instant messages, calls, emails, and meetings) is key to this role. There is also a strong emphasis on client interaction as this role will work closely with application developers, product owners, and risk partners within the business to explain the importance of our policies and assist them with complying.                    
    
A risk-oriented perspective is required, along with the ability to support and adapt to processes and priorities. The Solutions Engineer/Analyst must be results-oriented, business focused, and successful at interfacing across multiple organizational units at various levels. The knowledge/experience/exposure with information security topics or governance of information security practices and solutions, will be very helpful in this role. The Solutions Engineer/Analyst should be prepared to demonstrate knowledge of access management/risk identification and mitigation/project management skills.

Required Skills:

  • Excellent time management skills / ability to prioritize tasks / efficient worker
  • Strong technical background and ability to learn new technologies quickly
  • Ability to identify, analyze and address problems to resolve issues whenever possible in a way that minimizes negative impact and risk to the organization
  • Ability to work independently on initiatives with little oversight. Motivated and willing to learn.
  • Strong analytical skills / problem solving / conceptual thinking
  • Ability to be comfortable delivering messages across a wide spectrum of individuals having varying degrees of technical understanding
  • Strong leadership skills and qualities which enable you to work with peers and various levels of managements
  • Microsoft Office Proficient (Excel, Word, Outlook, Visio, PowerPoint, Access, etc.)
  • Quick learner and self starter
  • Excellent interpersonal and communication skills
  • Ability to question processes for the purpose of improving them

Job Band:

H5

Shift: 

1st shift (United States of America)

Hours Per Week:

40

Weekly Schedule:

Referral Bonus Amount:

0

Job Description:

Are you passionate about working with the best information security team in the world? Bank of America is hiring top talent to join our team.

The Cyber Security Operations (CSO) function within Global Information Security is responsible for all aspects of threat intelligence and monitoring, application and network security, and insider threat. In addition, the CSO team drives out the enterprise-wide cyber exercise program.

The Solutions Engineer/Analyst will be a part of the Enablement Services team, focusing on Identity and Access Management (IAM). IAM is a security discipline that enables the right individual to access the right resources at the right times for the right reasons. IAM addresses the mission-critical need to ensure appropriate access to the resource across increasingly heterogeneous technology environments, and to meet the increasingly rigorous compliance requirements.  In this role, the Solutions Engineer/Analyst will work in IAM space on a team of consultants to help onboard applications to IAM controls either through their work directly configuring our tools, or just providing guidance. The ability to work independently and manage workload (ex. ticket queues, instant messages, calls, emails, and meetings) is key to this role. There is also a strong emphasis on client interaction as this role will work closely with application developers, product owners, and risk partners within the business to explain the importance of our policies and assist them with complying.                    
    
A risk-oriented perspective is required, along with the ability to support and adapt to processes and priorities. The Solutions Engineer/Analyst must be results-oriented, business focused, and successful at interfacing across multiple organizational units at various levels. The knowledge/experience/exposure with information security topics or governance of information security practices and solutions, will be very helpful in this role. The Solutions Engineer/Analyst should be prepared to demonstrate knowledge of access management/risk identification and mitigation/project management skills.

Required Skills:

  • Excellent time management skills / ability to prioritize tasks / efficient worker
  • Strong technical background and ability to learn new technologies quickly
  • Ability to identify, analyze and address problems to resolve issues whenever possible in a way that minimizes negative impact and risk to the organization
  • Ability to work independently on initiatives with little oversight. Motivated and willing to learn.
  • Strong analytical skills / problem solving / conceptual thinking
  • Ability to be comfortable delivering messages across a wide spectrum of individuals having varying degrees of technical understanding
  • Strong leadership skills and qualities which enable you to work with peers and various levels of managements
  • Microsoft Office Proficient (Excel, Word, Outlook, Visio, PowerPoint, Access, etc.)
  • Quick learner and self starter
  • Excellent interpersonal and communication skills
  • Ability to question processes for the purpose of improving them

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Learn more about this role

Full time

JR-22090484

Band: H5

Manages People: No

Travel: No

Manager:

Talent Acquisition Contact:

Adam Waller

Referral Bonus:

0

Colorado pay and benefits information

Colorado pay range:

$74,000 - $124,700 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.