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Operations Team Lead - Payments

Chennai, , India

Job Description:

Your background

  • Fresh Chartered Accountants or CA with 1or2 years of post-qualification experience preferred
  • Excellent Customer Service and Inter-personal skills
  • Ability to manage a team
  • Good computing, accounting skills and analytical skills.
  • Quality conscious and having flair for constant process improvement.
  • Ability to manage volumes with accuracy.
  • Knowledge about banking operations preferable

What you can expect

  • Global Wholesale Banking Operations is seeking to expand its services & infrastructure in Asia. 
  • The business is looking for dynamic and talented individuals to support the strategy in order to meet the growth of clients and client management groups.
  • Operations team provides significant support in on-boarding new clients and servicing existing clients by aligning with
  • Business Strategy of facilitating transaction authority through the physical and bank’s electronic platforms.
  • The role is critical in facilitating the clients to use the banks products and services Responsible for ensuring adherence to laid down
  • Compliance and Regulatory guidelines Responsible for maintaining good rapport with internal & external clients
  • Hands on with data management & generating MIS/Reports, as per the requirement.
  • Contributing towards department efforts in the areas of constant process improvement, improving productivity etc.

What you will do

  • Responsible for approving and reviewing day-to-day transactions
  • Responsible for timeliness and accuracy
  • Ensures quality service and effective & efficient operations support for the unit.
  • Provides guidance to associates within own unit regarding procedural, technical and/ or operations changes.
  • Drive process improvement projects to reduce operating costs and improve service standards.
  • Works closely with Group Head / Head-Operations to meet department objectives in a timely and accurate manner.
  • Ensure strict adherence to controls and regulations (in-country and international regulations)
  • Ensure compliance with reporting/ response deadlines
  • Responsible for end-to-end process in the transaction cycle
  • Manage and motivate team members
  • Responsible for maintaining good relationship with customers
  • Direct interaction with clients for resolution of queries and follow-up on documentary exceptions.
  • Preparation of Internal and Customer related MIS as per the requirement.

Job Band:

H6

Shift: 

Hours Per Week:

45

Weekly Schedule:

Referral Bonus Amount:

0

Job Description:

Your background

  • Fresh Chartered Accountants or CA with 1or2 years of post-qualification experience preferred
  • Excellent Customer Service and Inter-personal skills
  • Ability to manage a team
  • Good computing, accounting skills and analytical skills.
  • Quality conscious and having flair for constant process improvement.
  • Ability to manage volumes with accuracy.
  • Knowledge about banking operations preferable

What you can expect

  • Global Wholesale Banking Operations is seeking to expand its services & infrastructure in Asia. 
  • The business is looking for dynamic and talented individuals to support the strategy in order to meet the growth of clients and client management groups.
  • Operations team provides significant support in on-boarding new clients and servicing existing clients by aligning with
  • Business Strategy of facilitating transaction authority through the physical and bank’s electronic platforms.
  • The role is critical in facilitating the clients to use the banks products and services Responsible for ensuring adherence to laid down
  • Compliance and Regulatory guidelines Responsible for maintaining good rapport with internal & external clients
  • Hands on with data management & generating MIS/Reports, as per the requirement.
  • Contributing towards department efforts in the areas of constant process improvement, improving productivity etc.

What you will do

  • Responsible for approving and reviewing day-to-day transactions
  • Responsible for timeliness and accuracy
  • Ensures quality service and effective & efficient operations support for the unit.
  • Provides guidance to associates within own unit regarding procedural, technical and/ or operations changes.
  • Drive process improvement projects to reduce operating costs and improve service standards.
  • Works closely with Group Head / Head-Operations to meet department objectives in a timely and accurate manner.
  • Ensure strict adherence to controls and regulations (in-country and international regulations)
  • Ensure compliance with reporting/ response deadlines
  • Responsible for end-to-end process in the transaction cycle
  • Manage and motivate team members
  • Responsible for maintaining good relationship with customers
  • Direct interaction with clients for resolution of queries and follow-up on documentary exceptions.
  • Preparation of Internal and Customer related MIS as per the requirement.

Learn more about this role

Full time

JR-22087193

Band: H6

Manages People:

Manager:

Talent Acquisition Contact:

Aneendeeta Datto Midya

Referral Bonus:

0