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Ops Analyst MKTS

Charlotte, North Carolina

Job Description:

This position will involve various tasks that are used to mitigate firm and client risk.  Primary responsibility is the settlement of physical certificates with DTC.  Daily work will include resolution of settlement issues, responding to internal and external email inquiries, and assisting the conversions desk with manual processes.  There will be daily interaction via email and phone with contra brokers, trade/sales support teams & external agents.  You will use a variety of systems (internal and external), both web-based and mainframe in the course of your day. 
 
Requirements
Solid oral & written communication skills
Detail Oriented with strong time management and prioritization skills                                                                                                                         
Ability to multitask in a high volume/fast paced environment and meet tight deadlines
Ability to manage escalations and solve complex issues
Ability to work in a team environment
Ability to learn and understand FINRA, SEC and other Regulatory rules
Able to work as late as 6:00pm as needed
                                                                                                                                                                                           
Desired Skills
College degree, line of study relevant to job role preferred 
Ability to independently manage small and medium sized projects
1-2 years related brokerage operations experience                                                                                                        
Knowledge of trade lifecycle or stock market
Understanding of Risk & Control issues
Strong Excel Skills
Strong motivation to succeed

Other Qualifications

∙ Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions
∙ Excels in working among diverse viewpoints to determine the best path forward
∙ Experience in connecting with a diverse set of clients to understand future business needs – is a continuous learner
∙ Commitment to challenging the status quo and promoting positive change
∙ Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base
∙ Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world

Job Band:

H6

Shift: 

1st shift (United States of America)

Hours Per Week:

40

Weekly Schedule:

Referral Bonus Amount:

0

Job Description:

This position will involve various tasks that are used to mitigate firm and client risk.  Primary responsibility is the settlement of physical certificates with DTC.  Daily work will include resolution of settlement issues, responding to internal and external email inquiries, and assisting the conversions desk with manual processes.  There will be daily interaction via email and phone with contra brokers, trade/sales support teams & external agents.  You will use a variety of systems (internal and external), both web-based and mainframe in the course of your day. 
 
Requirements
Solid oral & written communication skills
Detail Oriented with strong time management and prioritization skills                                                                                                                         
Ability to multitask in a high volume/fast paced environment and meet tight deadlines
Ability to manage escalations and solve complex issues
Ability to work in a team environment
Ability to learn and understand FINRA, SEC and other Regulatory rules
Able to work as late as 6:00pm as needed
                                                                                                                                                                                           
Desired Skills
College degree, line of study relevant to job role preferred 
Ability to independently manage small and medium sized projects
1-2 years related brokerage operations experience                                                                                                        
Knowledge of trade lifecycle or stock market
Understanding of Risk & Control issues
Strong Excel Skills
Strong motivation to succeed

Other Qualifications

∙ Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions
∙ Excels in working among diverse viewpoints to determine the best path forward
∙ Experience in connecting with a diverse set of clients to understand future business needs – is a continuous learner
∙ Commitment to challenging the status quo and promoting positive change
∙ Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base
∙ Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Learn more about this role

Full time

JR-22087184

Band: H6

Manages People: No

Travel: No

Manager:

Talent Acquisition Contact:

Autumn Barlow Huitt [C]

Referral Bonus:

0

Street Address

Primary Location:
201 N Tryon St, NC, Charlotte, 28255