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Desktop Systems Engineer

Charlotte, North Carolina;

Job Description:

Position Summary

Senior Desktop Systems Engineer accountable for Office 365 endpoint client design and build. The resource is responsible for the Office Professional Plus client design, build process, packaging methodology, deployment and update mechanisms. The role requires extensive technical capabilities as well as the ability to work with a team of senior technical professionals in a high paced environment.

Primary Skill
  • Web Servers - Windows

Secondary Skill
  • VMware

Responsibilities:

  • Responsible for engineering the Office 365 Professional Plus product suite and all components necessary to sustain long term implementation.
  • Develop technical documentation for application packaging.
  • Focus on both on premise and cloud implementation solutions.
  • Partner with internal teams to develop a sustainable patching methodology.
  • Develop technical documentation and build strategy for managing ‘ring’ release processes for Office Professional Plus client.
  • Ensure designs adhere to all compliance and security requirements.
  • Develop and implement a strategy to accommodate for macros, add-ins, etc.
  • Take a leadership role in shaping service design direction.
  • Partner and mentor with other engineers and consultants to share knowledge and experience.
  • Work with service and product managers to identify / document service requirements.

Required Skills:

  • 10+ years relevant industry experience; 5+ years in a financial, health or insurance industry.
  • 5+ years of extensive experience and technical knowledge of Microsoft Office 365 client on premise and cloud technologies.
  • Experience implementing services for large enterprises.
  • Experience implement ‘Click to Run’ capabilities across Office 365 Professional Plus suite.
  • Detail oriented and quality focused.
  • Exceptional communication and personal skills, both written, verbal and while presenting to groups.
  • Solid understanding of the commercial IT market for hardware and software
  • Strong analytical skills and ability to troubleshoot and resolve complex technical issues.
  • Self-managed and motivated individual with strong leadership skills.
  • Ability to grasp new concepts and quickly adapt to a changing environment.
  • Interacts well with diverse groups within function and maintains strong working relationships with internal and external collaborators.

Extensive knowledge and applied experience with:

  • Office 365 Professional Plus.
  • Windows OS environment (Windows 7 and Windows 10).
  • Flexera Admin Studio.
  • Microsoft System Center Configuration Manager.
  • VMware Hosted Virtual Desktop environments.

Desired Skills
  • Bachelor’s Degree or equivalent education and/or extensive experience (typically 10+ years) in a Technology related field.
  • ITIL Certified.
  • Project management experience and familiarity with both agile and waterfall processes.

Job Band:

H5

Shift: 

1st shift (United States of America)

Hours Per Week:

40

Weekly Schedule:

Referral Bonus Amount:

0

Job Description:

Position Summary

Senior Desktop Systems Engineer accountable for Office 365 endpoint client design and build. The resource is responsible for the Office Professional Plus client design, build process, packaging methodology, deployment and update mechanisms. The role requires extensive technical capabilities as well as the ability to work with a team of senior technical professionals in a high paced environment.

Primary Skill
  • Web Servers - Windows

Secondary Skill
  • VMware

Responsibilities:

  • Responsible for engineering the Office 365 Professional Plus product suite and all components necessary to sustain long term implementation.
  • Develop technical documentation for application packaging.
  • Focus on both on premise and cloud implementation solutions.
  • Partner with internal teams to develop a sustainable patching methodology.
  • Develop technical documentation and build strategy for managing ‘ring’ release processes for Office Professional Plus client.
  • Ensure designs adhere to all compliance and security requirements.
  • Develop and implement a strategy to accommodate for macros, add-ins, etc.
  • Take a leadership role in shaping service design direction.
  • Partner and mentor with other engineers and consultants to share knowledge and experience.
  • Work with service and product managers to identify / document service requirements.

Required Skills:

  • 10+ years relevant industry experience; 5+ years in a financial, health or insurance industry.
  • 5+ years of extensive experience and technical knowledge of Microsoft Office 365 client on premise and cloud technologies.
  • Experience implementing services for large enterprises.
  • Experience implement ‘Click to Run’ capabilities across Office 365 Professional Plus suite.
  • Detail oriented and quality focused.
  • Exceptional communication and personal skills, both written, verbal and while presenting to groups.
  • Solid understanding of the commercial IT market for hardware and software
  • Strong analytical skills and ability to troubleshoot and resolve complex technical issues.
  • Self-managed and motivated individual with strong leadership skills.
  • Ability to grasp new concepts and quickly adapt to a changing environment.
  • Interacts well with diverse groups within function and maintains strong working relationships with internal and external collaborators.

Extensive knowledge and applied experience with:

  • Office 365 Professional Plus.
  • Windows OS environment (Windows 7 and Windows 10).
  • Flexera Admin Studio.
  • Microsoft System Center Configuration Manager.
  • VMware Hosted Virtual Desktop environments.

Desired Skills
  • Bachelor’s Degree or equivalent education and/or extensive experience (typically 10+ years) in a Technology related field.
  • ITIL Certified.
  • Project management experience and familiarity with both agile and waterfall processes.

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Learn more about this role

Full time

JR-22067798

Band: H5

Manages People: No

Travel: No

Manager:

Talent Acquisition Contact:

Jason Hamby

Referral Bonus:

0