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Cons Prod Strat Analyst III

Plano, Texas;

Job Description:

LOB Specific Description:

The Reporting Oversight and Surveillance team in DWO; RAM (Document Workflow Organization; Reporting Analytics & Monitoring) monitors and reconciles inbound and outbound correspondence and provides other reporting in support of DWO functions. One of the goals of the reporting team is to create sophisticated, value-added analytics and reporting solutions that support operational efficiency for our partners in DWO and correspondence functions enterprise wide. This position requires the ability to manage multiple tasks simultaneously, working independently and reprioritizing workload as needed.  Strong attention to detail, strategic thinking and analytical skills are critical as are relationship management and the ability to mentor junior associates. Associates are expected to think strategically and seize opportunities to improve reporting; assist in strengthening the position of the business through a robust suite of metrics. The ideal candidate will be able to take the wide range of data we have around correspondence and create meaningful reporting that helps our partners visualize trending and identify opportunities to provide excellent customer service.

Key job responsibilities include:

  • Reporting
  • Manage the publication of reports
  • Build reporting with an eye towards automation and efficiency
  • Act as a reporting liaison within DWO, Technology, and the broader enterprise
  • Ensure accuracy of information; perform validation, quality assurance and timely resolution
  • Escalate anomalies found in data and resulting reports; following up to ensure resolution opportunities​
  • Seek and identify opportunities to enhance reporting
  • Know the business and understand, anticipate and drive reporting evolution
  • Ensure timely publishing of all reports and process change requests in a timely fashion
  • Create and design specifications for reporting/intelligence as requested by RAM Leadership
  • Manage requirements and establish timeline for development of requests; prioritizing all requests and setting expectations with partners
  • Serve as the liaison to supporting partners and line of business leaders
  • Maintain and update reporting for procedural, business model and/or regulatory changes

Required Skills:

  • Know the business and understand, anticipate and drive reporting evolution
  • Ensure timely publishing of all reports and process change requests in a timely fashion
  • Create and design specifications for reporting/intelligence as requested by RAM Leadership
  • Manage requirements and establish timeline for development of requests; prioritizing all requests and setting expectations with partners
  • Serve as the liaison to supporting partners and line of business leaders
  • Maintain and update reporting for procedural, business model and/or regulatory changes

Desired Skills:

  • Working knowledge of SQL and/or SAS, Teradata, Hadoop, Tableau​
  • Proficiency in Data Mining and Data Analysis concepts
  • ​Strong presentation skills
  • Reporting background/experience​

Job Band:

H5

Shift: 

1st shift (United States of America)

Hours Per Week:

40

Weekly Schedule:

Referral Bonus Amount:

0

Job Description:

LOB Specific Description:

The Reporting Oversight and Surveillance team in DWO; RAM (Document Workflow Organization; Reporting Analytics & Monitoring) monitors and reconciles inbound and outbound correspondence and provides other reporting in support of DWO functions. One of the goals of the reporting team is to create sophisticated, value-added analytics and reporting solutions that support operational efficiency for our partners in DWO and correspondence functions enterprise wide. This position requires the ability to manage multiple tasks simultaneously, working independently and reprioritizing workload as needed.  Strong attention to detail, strategic thinking and analytical skills are critical as are relationship management and the ability to mentor junior associates. Associates are expected to think strategically and seize opportunities to improve reporting; assist in strengthening the position of the business through a robust suite of metrics. The ideal candidate will be able to take the wide range of data we have around correspondence and create meaningful reporting that helps our partners visualize trending and identify opportunities to provide excellent customer service.

Key job responsibilities include:

  • Reporting
  • Manage the publication of reports
  • Build reporting with an eye towards automation and efficiency
  • Act as a reporting liaison within DWO, Technology, and the broader enterprise
  • Ensure accuracy of information; perform validation, quality assurance and timely resolution
  • Escalate anomalies found in data and resulting reports; following up to ensure resolution opportunities​
  • Seek and identify opportunities to enhance reporting
  • Know the business and understand, anticipate and drive reporting evolution
  • Ensure timely publishing of all reports and process change requests in a timely fashion
  • Create and design specifications for reporting/intelligence as requested by RAM Leadership
  • Manage requirements and establish timeline for development of requests; prioritizing all requests and setting expectations with partners
  • Serve as the liaison to supporting partners and line of business leaders
  • Maintain and update reporting for procedural, business model and/or regulatory changes

Required Skills:

  • Know the business and understand, anticipate and drive reporting evolution
  • Ensure timely publishing of all reports and process change requests in a timely fashion
  • Create and design specifications for reporting/intelligence as requested by RAM Leadership
  • Manage requirements and establish timeline for development of requests; prioritizing all requests and setting expectations with partners
  • Serve as the liaison to supporting partners and line of business leaders
  • Maintain and update reporting for procedural, business model and/or regulatory changes

Desired Skills:

  • Working knowledge of SQL and/or SAS, Teradata, Hadoop, Tableau​
  • Proficiency in Data Mining and Data Analysis concepts
  • ​Strong presentation skills
  • Reporting background/experience​

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Learn more about this role

Full time

JR-22064668

Band: H5

Manages People: No

Travel: Yes, 5% of the time

Manager:

Talent Acquisition Contact:

Thomas Hall [C]

Referral Bonus:

0