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Commercial Support Specialist - KYC/AML-North East GCB locations

Rochester, New York;

Job Description:

Global Commercial Banking (GCB) serves over 9,100 clients with annual revenues of $50 million to more than $2 billion. GCB serves primarily U.S. and Canadian clients, working to deliver a full suite of financial solutions, including the international needs of our clients’ overseas subsidiaries. GCB is organized by industry and geography, to deliver both local coverage and industry expertise. Our unique client coverage model and close partnerships with other businesses in Global Banking & Markets plus Global Wealth & Investment Management and Consumer Banking and Small Business, enable our commercial client teams to seamlessly deliver all of the company’s capabilities as integrated solutions.
 
The CSS – KYC/AML role serves as the Customer Due Diligence (CDD) and Compliance Risk partner for Relationship Managers in the management of their portfolio. The primary responsibility of the role is to manage the Customer Due Diligence processes by ensuring timely and accurate compliance to policy and regulatory requirements related to Anti-Money Laundering and Know-Your-Customer activities. The CSS – KYC/AML role will execute, KYC/AML onboarding (US only), record refresh (US and Global), remediation projects and self-identified audit issues, and national and regional initiatives.

Primary responsibilities include:

  • Leads Customer Due Diligence processes by ensuring timely and accurate compliance to policy and regulatory requirements related to Anti-Money Laundering and Know-Your-Customer activities.
  • Own and manage the KYC/AML process and its effect on the client experience
  • Proactively engage in client conversation to educate contacts, prepare for deliverables and complete process.
  • Ensure  KYC/AML deliverables are met and hold internal partners accountable

This role can be filled in any North East GCB locations 

Qualifications:

  • Undergraduate Degree preferred
  • Experience with KYC/AML due diligence process including appropriate identification and escalation of risks
  • Strong aptitude for strategic and critical thinking with the ability to connect analytical work to the client needs and strategic objectives; client focused
  • Strong business and financial acumen; familiarity with Global Commercial Banking a plus
  • Proven organizational skills and ability to execute tasks and projects independently 
  • Efficiently able to meet deadlines while balancing competing demands of multiple internal partners
  • Must demonstrate strong interpersonal, collaboration and communication skills
  • Proficiency with Microsoft programs including Word, Excel, PowerPoint, SharePoint , and Outlook; advanced Excel skills a plus and Tableau reporting knowledge preferred  
  • Client-facing experience and proven problem solving skills

Desired Skills:

  • CAMs Certified

Job Band:

H6

Shift: 

1st shift (United States of America)

Hours Per Week:

40

Weekly Schedule:

Referral Bonus Amount:

0

Job Description:

Global Commercial Banking (GCB) serves over 9,100 clients with annual revenues of $50 million to more than $2 billion. GCB serves primarily U.S. and Canadian clients, working to deliver a full suite of financial solutions, including the international needs of our clients’ overseas subsidiaries. GCB is organized by industry and geography, to deliver both local coverage and industry expertise. Our unique client coverage model and close partnerships with other businesses in Global Banking & Markets plus Global Wealth & Investment Management and Consumer Banking and Small Business, enable our commercial client teams to seamlessly deliver all of the company’s capabilities as integrated solutions.
 
The CSS – KYC/AML role serves as the Customer Due Diligence (CDD) and Compliance Risk partner for Relationship Managers in the management of their portfolio. The primary responsibility of the role is to manage the Customer Due Diligence processes by ensuring timely and accurate compliance to policy and regulatory requirements related to Anti-Money Laundering and Know-Your-Customer activities. The CSS – KYC/AML role will execute, KYC/AML onboarding (US only), record refresh (US and Global), remediation projects and self-identified audit issues, and national and regional initiatives.

Primary responsibilities include:

  • Leads Customer Due Diligence processes by ensuring timely and accurate compliance to policy and regulatory requirements related to Anti-Money Laundering and Know-Your-Customer activities.
  • Own and manage the KYC/AML process and its effect on the client experience
  • Proactively engage in client conversation to educate contacts, prepare for deliverables and complete process.
  • Ensure  KYC/AML deliverables are met and hold internal partners accountable

This role can be filled in any North East GCB locations 

Qualifications:

  • Undergraduate Degree preferred
  • Experience with KYC/AML due diligence process including appropriate identification and escalation of risks
  • Strong aptitude for strategic and critical thinking with the ability to connect analytical work to the client needs and strategic objectives; client focused
  • Strong business and financial acumen; familiarity with Global Commercial Banking a plus
  • Proven organizational skills and ability to execute tasks and projects independently 
  • Efficiently able to meet deadlines while balancing competing demands of multiple internal partners
  • Must demonstrate strong interpersonal, collaboration and communication skills
  • Proficiency with Microsoft programs including Word, Excel, PowerPoint, SharePoint , and Outlook; advanced Excel skills a plus and Tableau reporting knowledge preferred  
  • Client-facing experience and proven problem solving skills

Desired Skills:

  • CAMs Certified

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Learn more about this role

Full time

JR-22062496

Band: H6

Manages People: No

Travel: Yes, 10% of the time

Manager:

Talent Acquisition Contact:

Cindy Chae

Referral Bonus:

0

Connecticut pay and benefits information

Connecticut pay range:

$ 30.00 - $ 41.50 hourly pay, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.