girl looking into her desktop
Back to search results

Service Delivery Consultant - Software Contract Analyst

Charlotte, North Carolina;

Job Description:

The Service Delivery Consultant Software Contract Analyst is a member of the Software License Compliance (SliC) team within the Global Technology Change and Third Party team. The primary goal of the SLiC team is to mature the Bank’s processes and tools to ensure software license compliance to contractual requirements and the team is focused on identifying, escalating, monitoring, and preventing commercial software risk. This role is accountable for performing contract reviews, interpreting contract language into software compliance actions, and ensuring accurate data is processed into the software compliance SOR – FNMS in support of compliance monitoring of software products. 

Responsibilities including (not limited to):

  • Actively participate in Contract identification, review, and extraction of key license information, including terms & conditions, user rights, license metrics, and limitations of use.
  • Review, extract and upload contract terms & conditions, user rights, license metrics, and limitations of use
  • Document contractual relationship of vendor and overview (Ariba Tree)
  • Document internal BofA data elements (EARC ID)
  • Complete Contract Review template with applicable information identified with the above
  • Liaison with sourcing to review contract limitations of use (LOU) escalations with Global Procurement
  • Works independently, with limited direction, and is evaluated through end results
  • Has extensive functional or professional knowledge 
  • Interacts extensively with internal or external contacts to identify, research, analyze and resolve complex problems including interpretation issues with the bank Legal team
  • Collect and review EULA for Vendor purchases without contracts
  • Participate in driving process improvements

Required Skills & Abilities:

  • 3+ Years experience reviewing technology software contracts.
  • Strong organizational skills, including the ability to manage multiple responsibilities
  • Strong communication skills (including verbal, written, presentation and active listening)
  • Strong time management skills
  • Ability to apply critical thinking
  • Ability to analyze, interpret, and match data from multiple data sources
  • Ability to facilitate meetings
  • Attention to detail and delivery of a high quality work product
  • Ability to work well in a team environment and independently
  • Ability to navigate in a complex organization and operate effectively in a dynamic environment
  • Proficient with Microsoft Excel, Word and PowerPoint


Desired Skills & Abilities:

  • Knowledge of Software Asset Management or contract compliance
  • Knowledge of Procurement software contracts negotiation, software sourcing and/or software procurement including purchase orders
  • Knowledge of software compliance tools, specifically Flexera, BMC Discovery, Microsoft CM
  • Ability to read software contracts and identify relevant terms and conditions as they relate to the software license compliance

Note: Other Global Technology core locations within Eastern and Central time zones will be considered.  Please connect with the Corporate Recruiter if you are currently in a Bank of America Global Technology position at a core location and have a strong interest in the role.

Job Band:

H5

Shift: 

1st shift (United States of America)

Hours Per Week:

40

Weekly Schedule:

Referral Bonus Amount:

0

Job Description:

The Service Delivery Consultant Software Contract Analyst is a member of the Software License Compliance (SliC) team within the Global Technology Change and Third Party team. The primary goal of the SLiC team is to mature the Bank’s processes and tools to ensure software license compliance to contractual requirements and the team is focused on identifying, escalating, monitoring, and preventing commercial software risk. This role is accountable for performing contract reviews, interpreting contract language into software compliance actions, and ensuring accurate data is processed into the software compliance SOR – FNMS in support of compliance monitoring of software products. 

Responsibilities including (not limited to):

  • Actively participate in Contract identification, review, and extraction of key license information, including terms & conditions, user rights, license metrics, and limitations of use.
  • Review, extract and upload contract terms & conditions, user rights, license metrics, and limitations of use
  • Document contractual relationship of vendor and overview (Ariba Tree)
  • Document internal BofA data elements (EARC ID)
  • Complete Contract Review template with applicable information identified with the above
  • Liaison with sourcing to review contract limitations of use (LOU) escalations with Global Procurement
  • Works independently, with limited direction, and is evaluated through end results
  • Has extensive functional or professional knowledge 
  • Interacts extensively with internal or external contacts to identify, research, analyze and resolve complex problems including interpretation issues with the bank Legal team
  • Collect and review EULA for Vendor purchases without contracts
  • Participate in driving process improvements

Required Skills & Abilities:

  • 3+ Years experience reviewing technology software contracts.
  • Strong organizational skills, including the ability to manage multiple responsibilities
  • Strong communication skills (including verbal, written, presentation and active listening)
  • Strong time management skills
  • Ability to apply critical thinking
  • Ability to analyze, interpret, and match data from multiple data sources
  • Ability to facilitate meetings
  • Attention to detail and delivery of a high quality work product
  • Ability to work well in a team environment and independently
  • Ability to navigate in a complex organization and operate effectively in a dynamic environment
  • Proficient with Microsoft Excel, Word and PowerPoint


Desired Skills & Abilities:

  • Knowledge of Software Asset Management or contract compliance
  • Knowledge of Procurement software contracts negotiation, software sourcing and/or software procurement including purchase orders
  • Knowledge of software compliance tools, specifically Flexera, BMC Discovery, Microsoft CM
  • Ability to read software contracts and identify relevant terms and conditions as they relate to the software license compliance

Note: Other Global Technology core locations within Eastern and Central time zones will be considered.  Please connect with the Corporate Recruiter if you are currently in a Bank of America Global Technology position at a core location and have a strong interest in the role.

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Learn more about this role

Full time

JR-22062218

Band: H5

Manages People: No

Travel: No

Manager:

Talent Acquisition Contact:

Philip Hughston

Referral Bonus:

0

Colorado pay and benefits information

Colorado pay range:

$80,000 - $131,600 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Jersey City pay and benefits information

Jersey City pay range:

$80,000 - $131,600 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.