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Technology Manager / Capability Manager (Agile)

Charlotte, North Carolina

Job Description:

Bank of America is one of the world’s leading financial institutions, serving individual consumers, small and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services. Responsible for building and leading a team to deliver technology products and services that meet business outcomes. Ensures development of team through coaching, mentoring, feedback, and hands-on career development. Sets maturity objectives and enables individuals/teams to with training & resources to achieve them. Sets and tracks quality and performance objectives. Understands individual and team maturity and performance through team/client feedback.  Excels in risk management and creating an innovative and continuous improving software development process. Creates an inclusive and healthy working environment, and helps to resolve organizational impediments/blockers. Effectively manages relationships with technology leaders inside and outside of our organization.  Leads and creates followership in Communities of Practice in the organization.

Responsibilities include but not limited to:

  • Builds a pipeline of diverse, strong technology skilled resources to deliver on Talent on Demand goals and priorities
  • Partners with technology managers to collate inputs & calibrates job descriptions (JDs) used for building pipeline for attrition backfills or new demand
  • Conducts profile screening, technical and bank fitment interviews to hire strong technical talent using appropriate sourcing channel.
  • Partners with hiring channel leads to monitor progress and optimize sourcing/hiring and profile pipeline
  • Manages day to day stakeholder engagement across Global Technology on skill-based forecasting and providing best fit for attrition backfills or new demand requests
  • Partners with Bank’s College of Technology and Academy training team for training content development and Sandbox management to ensure highest quality of training
  • Supports enterprise College Hire recruitment process to enable entry level hiring
  • Demonstrates strong skills proficiency development and enabling career advancement for employees

Required Skills & Abilities:.

  • Should have 10+ year of development experience and managed large teams.
  • Has a strong understanding of the Agile processes in their areas and used Agile methodology; Understands the high-level business strategy and how it impacts their role and responsibilities
  • Experience in leading team of Agile Scrum masters, coaches and RTEs
  • Kanban & Scrum Framework experience
  • Sets agenda and defines the artifacts needed for governance forums; Collects feedback from customers and stakeholders to measure the effectiveness of stakeholder management
  • Determines the most effective methodology for a change in their area and is able to create and manage plans for this change
  • Able to manage the activities of the team, monitoring and reporting progress to ensure optimum service levels are achieved
  • Demonstrates ability to identify root causes to solve complex problems in highly unstable, complex situations.
  • Facilitates collaboration within and across teams. Go-to person for consultation from others/peers & colleagues
  • Uses a combination of factual and emotional points to exert influence. Receives agreement to ideas by identifying and working collaboratively with specific stakeholders and senior managers
  • Makes decisions about processes and procedures that will increase or deliver enhanced business value.

Desired Skills & Abilities:

  • SAFe SPC 5 certification is a plus
  • Excellent communication skills, inter-personal skills, client-facing abilities and international exposures is a prerequisite for this position. 
  • He or She should have good understanding of the GDC (Global Delivery Models) and is expected to have through understanding of creating completions, market trends (technology aspect) and differentiating factors in establishing/contributing to the BACs captive brand value.

Job Band:

H5

Shift: 

1st shift (United States of America)

Hours Per Week:

40

Weekly Schedule:

Referral Bonus Amount:

0

Job Description:

Bank of America is one of the world’s leading financial institutions, serving individual consumers, small and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services. Responsible for building and leading a team to deliver technology products and services that meet business outcomes. Ensures development of team through coaching, mentoring, feedback, and hands-on career development. Sets maturity objectives and enables individuals/teams to with training & resources to achieve them. Sets and tracks quality and performance objectives. Understands individual and team maturity and performance through team/client feedback.  Excels in risk management and creating an innovative and continuous improving software development process. Creates an inclusive and healthy working environment, and helps to resolve organizational impediments/blockers. Effectively manages relationships with technology leaders inside and outside of our organization.  Leads and creates followership in Communities of Practice in the organization.

Responsibilities include but not limited to:

  • Builds a pipeline of diverse, strong technology skilled resources to deliver on Talent on Demand goals and priorities
  • Partners with technology managers to collate inputs & calibrates job descriptions (JDs) used for building pipeline for attrition backfills or new demand
  • Conducts profile screening, technical and bank fitment interviews to hire strong technical talent using appropriate sourcing channel.
  • Partners with hiring channel leads to monitor progress and optimize sourcing/hiring and profile pipeline
  • Manages day to day stakeholder engagement across Global Technology on skill-based forecasting and providing best fit for attrition backfills or new demand requests
  • Partners with Bank’s College of Technology and Academy training team for training content development and Sandbox management to ensure highest quality of training
  • Supports enterprise College Hire recruitment process to enable entry level hiring
  • Demonstrates strong skills proficiency development and enabling career advancement for employees

Required Skills & Abilities:.

  • Should have 10+ year of development experience and managed large teams.
  • Has a strong understanding of the Agile processes in their areas and used Agile methodology; Understands the high-level business strategy and how it impacts their role and responsibilities
  • Experience in leading team of Agile Scrum masters, coaches and RTEs
  • Kanban & Scrum Framework experience
  • Sets agenda and defines the artifacts needed for governance forums; Collects feedback from customers and stakeholders to measure the effectiveness of stakeholder management
  • Determines the most effective methodology for a change in their area and is able to create and manage plans for this change
  • Able to manage the activities of the team, monitoring and reporting progress to ensure optimum service levels are achieved
  • Demonstrates ability to identify root causes to solve complex problems in highly unstable, complex situations.
  • Facilitates collaboration within and across teams. Go-to person for consultation from others/peers & colleagues
  • Uses a combination of factual and emotional points to exert influence. Receives agreement to ideas by identifying and working collaboratively with specific stakeholders and senior managers
  • Makes decisions about processes and procedures that will increase or deliver enhanced business value.

Desired Skills & Abilities:

  • SAFe SPC 5 certification is a plus
  • Excellent communication skills, inter-personal skills, client-facing abilities and international exposures is a prerequisite for this position. 
  • He or She should have good understanding of the GDC (Global Delivery Models) and is expected to have through understanding of creating completions, market trends (technology aspect) and differentiating factors in establishing/contributing to the BACs captive brand value.

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Learn more about this role

Full time

JR-22061677

Band: H5

Manages People: No

Travel: No

Manager:

Talent Acquisition Contact:

Philip Hughston

Referral Bonus:

0

Street Address

Primary Location:
901 W Trade St, NC, Charlotte, 28255