Business Support Manager II, Finance Technology

Job Description:

Enterprise Risk & Finance Technology (ERFT) at Bank of America:

• Believes diversity makes us stronger so we can reflect, connect and meet the diverse needs of our clients and employees around the world.

• Is committed to building a workplace where every employee is welcomed and given the support and resources to perform their jobs successfully.

• Wants to be a great place for people to work and strives to create an environment where all employees have the opportunity to achieve their goals.

• Provides continuous training and development opportunities to help employees achieve their career goals, whatever their background or experience.

• Is committed to advancing our tools, technology, and ways of working to better serve our clients and their evolving business needs.

• Believes in responsible growth and is dedicated to supporting our communities by connecting them to the lending, investing and giving them what they need to remain vibrant and vital.

Who We Look For:

Enterprise Risk & Finance Technology has a footprint in 12 countries and employs over 4,000 employees and contractors, while also maintaining close connectivity Risk and Finance business partners, enterprise support partners and the Global Technology organization.  

We look for creative collaborators who evolve, adapt to change and thrive in a fast-paced global environment. The ERFT Business Management, Risk & Controls and Governance team within ERFT consists of talented employees, who support the business operations of technology.  We are looking for looking for a talented and highly motivated business managers with experience in project management and business & data analytics.  

Role Overview: 

This is an exciting opportunity to be a part of Portfolio Economics, Analytics & Reporting team within Enterprise Risk & Finance Technology Business Management, Risk & Control and Governance Team. The primary goal of this team is to provide high quality analytics around Portfolio Management & Workforce Strategy and provide financial decision support analysis across Risk and Finance Technology. 

Responsibilities:

• Manage and drive production of consistent and actionable reporting & value added analytics for Risk and Finance Technology Executive routines with peers, senior leaders and business partners (business reviews, operational variance reporting, and technology initiative reporting, regulatory reporting). Streamline, Consolidate and Automate various reporting across Risk and Finance Tech (Initiative, Workforce, Operations Reviews)

• Drive consensus between ERFT Tech Execs, ERFT COO and Finance teams to ensure alignment of objectives, transparency of both base and initiative spend against budget/forecast

• Partner with Business Support Managers (BSMs)/Tech Program Managers to gather & synthesize data and analyze Portfolio Financial Performance & produce Forward Looking analysis and dashboards.

• Partner with HR to create a holistic resource analytics – attrition analysis & resource modeling.  

• Lead vendor analytics work for ERFT – create a standard approach across Finance Tech and Risk Tech for planning, forecasting vendor spend by integrating GL, CAFA, Vendor files and Contract database into one consistent process. 

Required Skills:

• 10 + years in Finance, Workforce Management or Data Analytics role

• Strong presentation skills: ability to present key messages, recommendations and information in a clear, concise and insightful way

• Comfortable taking initiative and being resourceful/entrepreneurial

• Excellent attention to detail

• Must be analytical, organized and have the ability to manage competing priorities

• Ability to work in a high energy, fast-paced environment and effectively multi-task

• Ability to operate independently

• Strong interpersonal skills, focus on relationship vs. transaction

• Strong Financial Acumen

• Advance Skills in Excel and PowerPoint 

Desired Skills:

• Working Knowledge of general bank policies, programs, and procedures

• Working knowledge of RAFT, PCM & Jira

• Tableau, Alteryx and other automation tools/skills

Job Band:

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