Anti-Money Laundering (AML) Operations Analyst

Job Description:

The AML Operations Analyst is responsible for the processing, analysis, and quality assurance of Know Your Customer (KYC) information that is collected on all Bank of America GBAM clients. The information will be reviewed for completeness, adequacy, and accuracy.

Conduct client due diligence (CDD) and enhanced due diligence (EDD) in accordance with internal policies, procedures and regulatory guidelines. Perform client refresh through the review of client documentation, vendor databases and data entered into proprietary systems. Participate in key projects impacting KYC.

• Follow established written procedures and guidelines, provide technical and analytical support in a global markets operations support function for one or more operations product areas

• Use established techniques to analyze and resolve complex operations support problems/initiatives requiring exception handling and/or coordination of multiple operational and/or product/services specialists to resolve

• May assist in managing projects and/or introduction of new initiatives, systems, products and services and processes coordination across multiple operations functions

• Process and analyze Know Your Customer (KYC) information

• Perform enhanced due diligence as required by AML policy

• Managing the coordination of workflow to business partners to ensure timely resolutions

• Serve as the first point of contact for Sales , Client Fulfillment & Servicing teams

Follows established written procedures and guidelines, provides technical and analytical support in a global markets operations support function for one or more operations product areas. Uses established techniques to analyze and resolve complex operations support problems/initiatives requiring exception handling and/or coordination of multiple operational and/or product/services specialists to resolve. May assist in managing projects and/or introduction of new initiatives, systems, products and services and processes coordination across multiple operations functions. Employees will have college degree (Associates or higher) or comparable work experience. Required skills include: expert Excel knowledge, detail orientation, ability to manage multiple priorities and multi task, excellent time management and prioritization skills, with ability to meet tight deadlines, ability and willingness to continuously learn on the job, ability to problem-solve and take ownership of process improvements, ability to work in a team environment, excellent verbal and written communication skills with ability to communicate with various stakeholders. Desired skills include: Business, Finance, Accounting, Economics, or similar major preferred and a basic understanding of and/or experience in financial service industry. To be used for employees in Global Markets only.

Please note this role has a language requirement- applicants must be proficient with written and communication skills in English and Portuguese

Required Skills:

• Please note this role has a language requirement- applicants must be proficient with written and communication skills in English and Portuguese

• There is a language assessment tied to the role to assess Portuguese proficiency

• Excellent verbal and written communications skills

• Two or more years of financial services experience, with at least one year of AML and/or KYC experience

• Documented experience performing in a process oriented production environment that changes periodically

• Expert experience with MS Office Suite (Excel/Word/Outlook/Access)

• Proven ability to work in a team environment

• Proven ability to organize work, prioritize tasks and handle multiple assignments simultaneously

• Proven ability to successfully meet tight deadlines while ensuring data accuracy and integrity

• Proven ability to work and execute with minimal supervision or remote management

Desired Skills:

• College degree (Associates or higher) or comparable work experience

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