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AMS Client Settlements Analyst

Dublin, , Ireland

Job Description:

Job Title: AMS Client Settlements Analyst

Corporate Title: Assistant Vice President

Location: Dublin

Bank of America:

We are a financial services company offering a wide array of opportunities across many functions. Our focus on the financial success of our clients – individuals, companies and institutional investors – shapes the way that we organize ourselves and run our business.

Global Operations is committed to launching industry-leading capabilities that improve our clients’ financial lives, protecting the bank’s and our clients’ information and making it faster and more seamless to serve our clients. The team also invests in all key processes, including settlement, clearing and reconciliation processes, trade validations and more.

Role Description:

Main point of contact for EMEA based Clients for settlement related queries within BAML across product, market, entity, trade status. Candidate must be on hand to offer premium Client service and deal with all Client queries and manage the relationships between our Clients and internal BAofML departments. Up to date market knowledge on key initiatives and developments within the clearing and settlement space are essential. Directly interacting with Clients on a daily basis, you will be the main point of contact for clients on all operational issues and will act as Client advocate within BAofML to ensure all clients’ needs are met.

Responsibilities

·         Resolution and escalation of matched and unmatched trades for EMEA Clients settling in the European markets

·         Timely response to client queries regarding the settlement of their trades

·         Client Fails Reporting

·         Buy in avoidance

·         Liaising with other internal departments to ensure timely resolution of Client fails

·         Involvement in ad hoc projects for new processes or industry initiatives

·         Breaks investigation and resolution.

Requirements

· Presentable, confident and client focused. Client facing experience or ability to conduct discussions with Clients in a confident manner.

· Excellent communications skills and ability to present to an audience.

· Ability to work under pressure in a team environment.

· Ability to liaise with all levels of the firm and people with different experiences and backgrounds.

· Self-motivated and able to work unsupervised. Candidate will be able to manage own time and know when to escalate.

· Previous experience within a client service team with particular focus on DMA and OTC settlement.

· Knowledge of Operational Risk, Client Money Protection and Funding

∙ Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions

∙ Excels in working among diverse viewpoints to determine the best path forward

∙ Experience in connecting with a diverse set of clients to understand future business needs – is a continuous learner

∙ Commitment to challenging the status quo and promoting positive change.

∙ Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base

∙ Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world

Bank of America:

Good conduct and sound judgment is crucial to our long term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.

We are an equal opportunities employer, and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnic or national origins, age, sexual orientation, socio-economic background, responsibilities for dependants, physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience.

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements. As part of our standard hiring process to manage risk, please note background screening checks will be conducted on all hires before commencing employment.

Job Band:

H5

Shift: 

Hours Per Week:

35

Weekly Schedule:

Referral Bonus Amount:

0

Job Description:

Job Title: AMS Client Settlements Analyst

Corporate Title: Assistant Vice President

Location: Dublin

Bank of America:

We are a financial services company offering a wide array of opportunities across many functions. Our focus on the financial success of our clients – individuals, companies and institutional investors – shapes the way that we organize ourselves and run our business.

Global Operations is committed to launching industry-leading capabilities that improve our clients’ financial lives, protecting the bank’s and our clients’ information and making it faster and more seamless to serve our clients. The team also invests in all key processes, including settlement, clearing and reconciliation processes, trade validations and more.

Role Description:

Main point of contact for EMEA based Clients for settlement related queries within BAML across product, market, entity, trade status. Candidate must be on hand to offer premium Client service and deal with all Client queries and manage the relationships between our Clients and internal BAofML departments. Up to date market knowledge on key initiatives and developments within the clearing and settlement space are essential. Directly interacting with Clients on a daily basis, you will be the main point of contact for clients on all operational issues and will act as Client advocate within BAofML to ensure all clients’ needs are met.

Responsibilities

·         Resolution and escalation of matched and unmatched trades for EMEA Clients settling in the European markets

·         Timely response to client queries regarding the settlement of their trades

·         Client Fails Reporting

·         Buy in avoidance

·         Liaising with other internal departments to ensure timely resolution of Client fails

·         Involvement in ad hoc projects for new processes or industry initiatives

·         Breaks investigation and resolution.

Requirements

· Presentable, confident and client focused. Client facing experience or ability to conduct discussions with Clients in a confident manner.

· Excellent communications skills and ability to present to an audience.

· Ability to work under pressure in a team environment.

· Ability to liaise with all levels of the firm and people with different experiences and backgrounds.

· Self-motivated and able to work unsupervised. Candidate will be able to manage own time and know when to escalate.

· Previous experience within a client service team with particular focus on DMA and OTC settlement.

· Knowledge of Operational Risk, Client Money Protection and Funding

∙ Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions

∙ Excels in working among diverse viewpoints to determine the best path forward

∙ Experience in connecting with a diverse set of clients to understand future business needs – is a continuous learner

∙ Commitment to challenging the status quo and promoting positive change.

∙ Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base

∙ Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world

Bank of America:

Good conduct and sound judgment is crucial to our long term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.

We are an equal opportunities employer, and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnic or national origins, age, sexual orientation, socio-economic background, responsibilities for dependants, physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience.

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements. As part of our standard hiring process to manage risk, please note background screening checks will be conducted on all hires before commencing employment.

Learn more about this role

Full time

JR-22058662

Band: H5

Manages People:

Manager:

Talent Acquisition Contact:

Genevieve Davis

Referral Bonus:

0

Street Address

Primary Location:
BLOCK D LEOPARDSTOWN RD, Dublin, 18