GWIM Sr Operations Analyst - MLBTC

Job Description:

Enterprise Overview:

Provides technical and analytical support in a GWIM operations function for one or more product areas such as funds transfer, collateral mgt/margins, corporate actions, static data/data management, control, trader support, clearance/settlement, documentation/confirmations, customer service, new accounts, client valuations, document processing or statement/billing processing. Responsible for the analysis and resolution of moderately complex operations problems and initiatives requiring exception handling and working with multiple operational and/or product specialists to resolve. May participate in projects and/or introduction of new initiatives, systems, products/services and processes. As a technical expert, acts as a unit advisor providing technical support to less experienced associates. This role typically requires 3+ years experience in operations functions and a thorough working knowledge of the operational aspects of transactions and products.

LOB Description:

The GWIM Sr Operations Analyst will be part of the Merrill Lynch Bank and Trust Company (MLBTC) Services and Operations group. The group supports the services and operations functions for MLBTC (Cayman), an offshore banking platform which provides multi-currency credit and banking offerings to international Merrill Lynch Wealth Management clients. Products offered through MLBTC include securities-based loans, foreign exchange products, deposits, and letters of credit.  The MLBTC team primarily supports the client/account onboarding and account maintenance functions for MLBTC. Team is also responsible for Trade reconciliation and transaction settlement. The Analyst will partner with Merrill Lynch Financial Advisors and Advisor teams, Wealth Management Bankers, Credit Underwriting and Credit Risk, Legal/Compliance, and AML among others, to facilitate the client account-opening and other related processes with MLBTC.
 

Responsibilities Include but not limited to:

• Process/Manage banking products (Loans, Deposits, Letter Of Credits, FX)  in STB2/BOL
• Assisting branch office with service requesting and product inquiries
• Coordinating internal and external payoffs
• Review client documentation for accuracy and completeness
• Manage AML related control reports
• Ensure end-to-end processing of Letters of Credit are accurate and complete and handled in a timely manner
• Manage daily funding requirements with Treasury
• Responsible for client settlements and Journal Entries
• Responsible for processing daily Intercompany trades/wires
• Responsible for processing ACE
• Responsible for managing DCP transactions/settlements
• In addition to branch office support, the associate will be responsible for supporting projects related to the business as usual functionalities such as Audit request, report request, etc. 
• Requirement to remain in this position for 12-months before being eligible for career movement.

Required Skills:

• Risk and Audit mindset to see the overall impact based on the day to day processes.
• Knowledge of account types ( Retail, Retirement, and Business accounts)
• Knowledge of client and account data and systems used (KD, EAO, SCP)
• Good communication skills - ability to interact with various band levels
• Attention to detail and learn quickly
• Proficient with Microsoft Excel
• Strong analytical and problem resolution skills
• Self-motivated, Ability to multi task and prioritize
• Excellent customer service/interpersonal skills
• Innovative thinker who is intellectually curious
• Strong relationship building skills

Desired Skills:

• Prior Experience with Client Onboarding and Maintenance
• Previous project experience is a plus
• Prior AML Experience
• 4 year college degree
• Green Belt Certification
• Series 7

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