girl looking into her desktop
Back to search results

Merchant Services Cloud Application Owner

Addison, Texas;

Job Description:

Position Summary:

Bank of America’s Merchant Gateway team is part of the Enterprise Payments Line of Business. The team is looking for a capable Delivery lead to perform the role of Merchant Services Cloud Application (AIT) Owner. This role will coordinate delivery, manages risks, ensures compliance to standards, and provides end-to-end visibility into the health of the deliverables. This role is ideal for candidates looking to take their career to the next level through professional development and career growth opportunities.

Merchant Gateway team’s application of portfolios include an industry-leading, cloud based health care payment and technology company focused on facilitating secure patient payments. The gateway and terminal software solution, empowers many healthcare providers to offer end-to-end, omni-channel patient payment solutions. Its integrated offerings help the financial performance of healthcare providers by expanding the payment options available to patients and streamlining administrative workflows.

Bank of America’s Enterprise Payments team has been developing its proprietary merchant services solutions that will better serve the payment needs of clients across all business lines. The platform leverages innovations such as real-time payments and best-in-class digital capabilities to provide essential functions such as merchant acquiring, payments processing and settlement, along with value-added services such as analytics and security solutions.

Specific responsibilities include but not limited to:

• The Application (AIT) owner will be responsible for multiple AITs and the governance, audit etc. of those applications.

• Responsible for planning, coordinating, and delivery of defined Application deliverables which usually requires engagement from multiple teams.

• Ensures execution and delivery meets the client’s expectations in terms of the functionality, quality, timeline and cost.

• Coordinates and facilitates routines to support delivery – e.g. kick-offs, status reviews, stakeholder meetings, change controls, tollgates, etc.

• Plans and coordinates delivery and dependencies with across multiple teams.

• Promotes/facilitates communication and collaboration across organizations to support the deliverable completion and timeline.

• Gathers/facilitates status updates for the deliverables to stakeholders and leadership pertaining to delivery, risks/issues, and schedule. Ensures that execution is aligned with deliverable requirements by working with the sponsor/stakeholders.

This person will interact with peers and external auditors to ensure PCI and HIPPA certifications delivery, manages risks, ensures compliance to standards, and provides end-to-end visibility into the health of the deliverables.  Specific responsibilities include but not limited to:

• Maintain broad and deep experience across PCI standards (DSS, PIN, P2PE, Token etc.) with the ability to apply the standards with confidence across different organizational contexts.

• Act as the primary point of contact for auditors and stakeholders with respect to audits, assessments and product compliance.

• Generate/facilitate the data requested by Auditors to ensure timely completion of audits

• Work with stakeholders to plan and ensure re-certifications are scheduled and completed on time.

• Coordinates and facilitates routines to support delivery – e.g. kick-offs, status reviews, stakeholder meetings, change controls, tollgates, etc.

Required Skills/ Background

  • Previous application management/ownership background - 3 or more years' experience.

  • Previous Information Security, Audit, Risk, and/or Compliance – 3 or more years’ experience

  • Experience working with Qualified Security Assessors (QSA) to perform and complete audits.

  • Demonstrated ability to use multiple governed systems report and record deliverables.

  • Should possess strong Communication skills, proactiveness and ability to collaborate with partners to drive issues to completion

  • Ability to multitask and keep track of deliverables to complete in a timely manner

  • Knowledge of Payments or Financial Services space.

  • Experience with various project management tools.

  • Experience delivering large projects with significant impact to multiple lines of business, that may have cross-functional or inter-departmental implications.

  • Experience driving multiple projects simultaneously.

  • Writing experience must include policies, procedures and guidelines.

  • Agile experience strongly desired.

  • Merchant services industry experience preferred.

  • CISSP, CISA, CISM, PCI QSA/ISA Certifications preferred.

Job Band:

H5

Shift: 

1st shift (United States of America)

Hours Per Week:

40

Weekly Schedule:

Referral Bonus Amount:

0

Job Description:

Position Summary:

Bank of America’s Merchant Gateway team is part of the Enterprise Payments Line of Business. The team is looking for a capable Delivery lead to perform the role of Merchant Services Cloud Application (AIT) Owner. This role will coordinate delivery, manages risks, ensures compliance to standards, and provides end-to-end visibility into the health of the deliverables. This role is ideal for candidates looking to take their career to the next level through professional development and career growth opportunities.

Merchant Gateway team’s application of portfolios include an industry-leading, cloud based health care payment and technology company focused on facilitating secure patient payments. The gateway and terminal software solution, empowers many healthcare providers to offer end-to-end, omni-channel patient payment solutions. Its integrated offerings help the financial performance of healthcare providers by expanding the payment options available to patients and streamlining administrative workflows.

Bank of America’s Enterprise Payments team has been developing its proprietary merchant services solutions that will better serve the payment needs of clients across all business lines. The platform leverages innovations such as real-time payments and best-in-class digital capabilities to provide essential functions such as merchant acquiring, payments processing and settlement, along with value-added services such as analytics and security solutions.

Specific responsibilities include but not limited to:

• The Application (AIT) owner will be responsible for multiple AITs and the governance, audit etc. of those applications.

• Responsible for planning, coordinating, and delivery of defined Application deliverables which usually requires engagement from multiple teams.

• Ensures execution and delivery meets the client’s expectations in terms of the functionality, quality, timeline and cost.

• Coordinates and facilitates routines to support delivery – e.g. kick-offs, status reviews, stakeholder meetings, change controls, tollgates, etc.

• Plans and coordinates delivery and dependencies with across multiple teams.

• Promotes/facilitates communication and collaboration across organizations to support the deliverable completion and timeline.

• Gathers/facilitates status updates for the deliverables to stakeholders and leadership pertaining to delivery, risks/issues, and schedule. Ensures that execution is aligned with deliverable requirements by working with the sponsor/stakeholders.

This person will interact with peers and external auditors to ensure PCI and HIPPA certifications delivery, manages risks, ensures compliance to standards, and provides end-to-end visibility into the health of the deliverables.  Specific responsibilities include but not limited to:

• Maintain broad and deep experience across PCI standards (DSS, PIN, P2PE, Token etc.) with the ability to apply the standards with confidence across different organizational contexts.

• Act as the primary point of contact for auditors and stakeholders with respect to audits, assessments and product compliance.

• Generate/facilitate the data requested by Auditors to ensure timely completion of audits

• Work with stakeholders to plan and ensure re-certifications are scheduled and completed on time.

• Coordinates and facilitates routines to support delivery – e.g. kick-offs, status reviews, stakeholder meetings, change controls, tollgates, etc.

Required Skills/ Background

  • Previous application management/ownership background - 3 or more years' experience.

  • Previous Information Security, Audit, Risk, and/or Compliance – 3 or more years’ experience

  • Experience working with Qualified Security Assessors (QSA) to perform and complete audits.

  • Demonstrated ability to use multiple governed systems report and record deliverables.

  • Should possess strong Communication skills, proactiveness and ability to collaborate with partners to drive issues to completion

  • Ability to multitask and keep track of deliverables to complete in a timely manner

  • Knowledge of Payments or Financial Services space.

  • Experience with various project management tools.

  • Experience delivering large projects with significant impact to multiple lines of business, that may have cross-functional or inter-departmental implications.

  • Experience driving multiple projects simultaneously.

  • Writing experience must include policies, procedures and guidelines.

  • Agile experience strongly desired.

  • Merchant services industry experience preferred.

  • CISSP, CISA, CISM, PCI QSA/ISA Certifications preferred.

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Learn more about this role

Full time

JR-22049971

Band: H5

Manages People: No

Travel: Yes, 5% of the time

Manager:

Talent Acquisition Contact:

Lynne West [C]

Referral Bonus:

0