girl looking into her desktop
Back to search results

Platform Manager

Charlotte, North Carolina;

Job Description:

*Other locations in GBAM footprint will be considered.

Job Description Summary

Enterprise Credit Analytics & Transformation Strategy is a multi-generational transformation that will simplify and improve the processes and technology used to deliver and manage credit for Enterprise Credit clients.  The Platform Manager will play a critical role in developing and implementing the CreditCenter platform.  The Platform Manager will work closely with Program Owners, Business Channel leaders, SMEs, Technology, Operations, Client Services, Legal, Compliance Risk, and external suppliers/vendors.  Day-to-day responsibilities include maintaining subject matter expertise for platform functionality geared around enhancing user experience, improving ease of use of the platform, or platform issues identified by client service/support organizations and managing CreditCenter release management  improvements and ongoing release process.

Key responsibilities

• Define strategic vision for key functionalities taking into account program deliverables and user feedback.

• Candidate will leverage knowledge of underwriting & fulfillment processes and to improve the Credit Center testing effectiveness of the deal lifecycle from deal & facility creation through booking including any associated adjustments post approval and booking.

•Implement improvements to the release process, business validation testing to maximize system stability while minimizing user disruption and other related delivery and implementation risk across Platform team, LOB Project Managers, WC Technology (~250) and vendor staff (nCino).

• Candidate will either have or gain proficiency with regulatory and policy requirements within the underwriting process

• Candidate will either have or gain proficiency within the CreditCenter application

• Candidate will be required to interact with key program stakeholders such as the platform and process design teams, technology and change management to facilitate solutions and immediate remedies to any constraints discovered during deployment

Required Skills:

• 10+ years’ experience in either credit underwriting or an associated function within the Enterprise Credit underwriting and monitoring lifecycle.

• Candidate must have knowledge of release management processes including weekend business validation

• Candidate must be highly organized with excellent analytical and reporting skills with the ability to create and execute project plans

• Ability to build strategic E2E plans for platforms.

• Ability to create and maintain partnerships with multiple stakeholders

• Extensive managerial experience

Desired Skills:

• Problem solver; ability to think critically and offer creative solutions.

• Strong attention to detail and a willingness to learn technical specs

• Self-starter who is comfortable operating independently in an ambiguous environment

• Strong written and oral communications skills. Ability to communicate vertically and horizontally and to distill complex subject matter into concise summaries and recommendations. Executive presence required.

• Strong organizational skills with ability to effectively prioritize tasks in a dynamic environment

• Experience with project based work preferred

Job Band:

H4

Shift: 

1st shift (United States of America)

Hours Per Week:

40

Weekly Schedule:

Referral Bonus Amount:

0

Job Description:

*Other locations in GBAM footprint will be considered.

Job Description Summary

Enterprise Credit Analytics & Transformation Strategy is a multi-generational transformation that will simplify and improve the processes and technology used to deliver and manage credit for Enterprise Credit clients.  The Platform Manager will play a critical role in developing and implementing the CreditCenter platform.  The Platform Manager will work closely with Program Owners, Business Channel leaders, SMEs, Technology, Operations, Client Services, Legal, Compliance Risk, and external suppliers/vendors.  Day-to-day responsibilities include maintaining subject matter expertise for platform functionality geared around enhancing user experience, improving ease of use of the platform, or platform issues identified by client service/support organizations and managing CreditCenter release management  improvements and ongoing release process.

Key responsibilities

• Define strategic vision for key functionalities taking into account program deliverables and user feedback.

• Candidate will leverage knowledge of underwriting & fulfillment processes and to improve the Credit Center testing effectiveness of the deal lifecycle from deal & facility creation through booking including any associated adjustments post approval and booking.

•Implement improvements to the release process, business validation testing to maximize system stability while minimizing user disruption and other related delivery and implementation risk across Platform team, LOB Project Managers, WC Technology (~250) and vendor staff (nCino).

• Candidate will either have or gain proficiency with regulatory and policy requirements within the underwriting process

• Candidate will either have or gain proficiency within the CreditCenter application

• Candidate will be required to interact with key program stakeholders such as the platform and process design teams, technology and change management to facilitate solutions and immediate remedies to any constraints discovered during deployment

Required Skills:

• 10+ years’ experience in either credit underwriting or an associated function within the Enterprise Credit underwriting and monitoring lifecycle.

• Candidate must have knowledge of release management processes including weekend business validation

• Candidate must be highly organized with excellent analytical and reporting skills with the ability to create and execute project plans

• Ability to build strategic E2E plans for platforms.

• Ability to create and maintain partnerships with multiple stakeholders

• Extensive managerial experience

Desired Skills:

• Problem solver; ability to think critically and offer creative solutions.

• Strong attention to detail and a willingness to learn technical specs

• Self-starter who is comfortable operating independently in an ambiguous environment

• Strong written and oral communications skills. Ability to communicate vertically and horizontally and to distill complex subject matter into concise summaries and recommendations. Executive presence required.

• Strong organizational skills with ability to effectively prioritize tasks in a dynamic environment

• Experience with project based work preferred

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Learn more about this role

Full time

JR-22049768

Band: H4

Manages People: No

Travel: Yes, 20% of the time

Manager:

Talent Acquisition Contact:

Rebecca Loeb

Referral Bonus:

0