girl looking into her desktop
Back to search results

Consumer Investments Fraud Risk Strategy Manager

Jacksonville, Florida;

Job Description:

     Preferred Platform & Product Controls team is seeking a Fraud Strategy Manager to assist in mitigating the fraud risk across Consumer Investments business and support the execution of fraud controls within the LOB. The ideal candidate will demonstrate a strong understanding of money movement and authentication process/procedures, strong combination of strategic thinking, tactical planning, project management skills along with the ability to complete analysis and prioritize multiple projects.

     As a Fraud Risk Strategy Manager, the ideal candidate will have the opportunity to serve as the primary controls point of contact on all fraud related projects within Consumer Investments, supports fraud initiatives and remediation opportunities from operational losses to the business and partners with key stakeholders such as Consumer/GWIM Fraud, GFCC, Legal, Risk, Compliance, Supervision, Digital and Technology.

Key responsibilities include:

• Act as the Fraud Risk Champion and review fraud controls for enhancement. Identify trends and improvements to mitigate operational losses and risk.

• Builds out mitigation action plans on fraud related operational losses (including milestones and controls)

• Drive partnership and collaboration between Consumer Investments and the fraud organization by establishing communication forums.

• Assists the Line of Business with fraud risk assessments and activities by partnering with Audit teams to identify issues as appropriate and resolve them through completion.

• Leverages data to monitor the effectiveness of key controls and status mitigation and action plans.

• Expected to communicate with senior leadership and provide recommendations on how best to mitigate fraud risk.

• Assists with the development of associate training and internal/external fraud communication.

• Partner with Digital leaders and fraud risk management experts to understand fraud mitigation strategy and goals.

• Develops executive presentations and provides updates to line of business senior leadership team (across the Preferred business).n and review fraud controls for enhancement. Identify trends and improvements to mitigate operational losses and risk.

• Builds out mitigation action plans on fraud related operational losses (including milestones and controls)

• Drive partnership and collaboration between Consumer Investments and the fraud organization by establishing communication forums.

• Assists the LOB with fraud risk assessments and activities by partnering with Audit teams to identify issues as appropriate and resolve them through completion.

• Leverages data to monitor the effectiveness of key controls and status mitigation and action plans.

• Expected to communicate with senior leadership and provide recommendations on how best to mitigate fraud risk.

• Assists with the development of associate training and internal/external fraud communication.

• Partner with Digital leaders and fraud risk management experts to understand fraud mitigation strategy and goals.

• Develops executive presentations and provides updates to line of business senior leadership team (across the Preferred business).

Required Skills:

• 4+ years' experience in financial services industry (specifically in controls, operations, risk and compliance).

• Exceptional time management and organization skills.

• Advanced understanding and experience with Money Movement and Authentication processes and controls.

• Demonstrated problem solving, strong follow-up skills and ability to escalate and gain resolution as needed.

• Detailed oriented with strong planning capabilities.

• Exceptional communication and presentation skills; verbal and written.

• Excellent proficiency with SharePoint, Microsoft Excel and PowerPoint.

• Effectively navigate complexity, prioritize tasks, manage capacity, and execute in a fast past environment

Desired Skills:

• Experience leading projects and program management.

• Prior experience with fraud risk management, controls and processes.

• Prior experience working with digital delivery / planning teams and familiar with technology projects.

• PMP or Six Sigma Certification

Job Band:

H5

Shift: 

1st shift (United States of America)

Hours Per Week:

40

Weekly Schedule:

Referral Bonus Amount:

0

Job Description:

     Preferred Platform & Product Controls team is seeking a Fraud Strategy Manager to assist in mitigating the fraud risk across Consumer Investments business and support the execution of fraud controls within the LOB. The ideal candidate will demonstrate a strong understanding of money movement and authentication process/procedures, strong combination of strategic thinking, tactical planning, project management skills along with the ability to complete analysis and prioritize multiple projects.

     As a Fraud Risk Strategy Manager, the ideal candidate will have the opportunity to serve as the primary controls point of contact on all fraud related projects within Consumer Investments, supports fraud initiatives and remediation opportunities from operational losses to the business and partners with key stakeholders such as Consumer/GWIM Fraud, GFCC, Legal, Risk, Compliance, Supervision, Digital and Technology.

Key responsibilities include:

• Act as the Fraud Risk Champion and review fraud controls for enhancement. Identify trends and improvements to mitigate operational losses and risk.

• Builds out mitigation action plans on fraud related operational losses (including milestones and controls)

• Drive partnership and collaboration between Consumer Investments and the fraud organization by establishing communication forums.

• Assists the Line of Business with fraud risk assessments and activities by partnering with Audit teams to identify issues as appropriate and resolve them through completion.

• Leverages data to monitor the effectiveness of key controls and status mitigation and action plans.

• Expected to communicate with senior leadership and provide recommendations on how best to mitigate fraud risk.

• Assists with the development of associate training and internal/external fraud communication.

• Partner with Digital leaders and fraud risk management experts to understand fraud mitigation strategy and goals.

• Develops executive presentations and provides updates to line of business senior leadership team (across the Preferred business).n and review fraud controls for enhancement. Identify trends and improvements to mitigate operational losses and risk.

• Builds out mitigation action plans on fraud related operational losses (including milestones and controls)

• Drive partnership and collaboration between Consumer Investments and the fraud organization by establishing communication forums.

• Assists the LOB with fraud risk assessments and activities by partnering with Audit teams to identify issues as appropriate and resolve them through completion.

• Leverages data to monitor the effectiveness of key controls and status mitigation and action plans.

• Expected to communicate with senior leadership and provide recommendations on how best to mitigate fraud risk.

• Assists with the development of associate training and internal/external fraud communication.

• Partner with Digital leaders and fraud risk management experts to understand fraud mitigation strategy and goals.

• Develops executive presentations and provides updates to line of business senior leadership team (across the Preferred business).

Required Skills:

• 4+ years' experience in financial services industry (specifically in controls, operations, risk and compliance).

• Exceptional time management and organization skills.

• Advanced understanding and experience with Money Movement and Authentication processes and controls.

• Demonstrated problem solving, strong follow-up skills and ability to escalate and gain resolution as needed.

• Detailed oriented with strong planning capabilities.

• Exceptional communication and presentation skills; verbal and written.

• Excellent proficiency with SharePoint, Microsoft Excel and PowerPoint.

• Effectively navigate complexity, prioritize tasks, manage capacity, and execute in a fast past environment

Desired Skills:

• Experience leading projects and program management.

• Prior experience with fraud risk management, controls and processes.

• Prior experience working with digital delivery / planning teams and familiar with technology projects.

• PMP or Six Sigma Certification

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Learn more about this role

Full time

JR-22049467

Band: H5

Manages People: No

Travel: Yes, 5% of the time

Manager:

Talent Acquisition Contact:

PAYAL PATEL

Referral Bonus:

0