Data Center Services - Programming and Application Development, Core Technology Infrastructure

Job Description:

The Data Center Services team is looking for a Technology Manager/Programmer who will be part of the team responsible for Operations Control and System Management. The team functions include development, programming, maintenance, and refinement of data center management tools; completion of risk assessments; providing metrics; and performance of quality assurance tasks for security controls and Hosting Locations governance. This is an individual contributor role.

Responsibilities of the team members include:

• Risk Management of all Data Center Services Tools (AIT Ownership, Product Management, Server Administration, Patching, NPT, IAM)

• Development, Programming and Maintenance of Data Center and Critical Facility Management Tools

• Annual Execution of Facility and Proximity Risk Assessments

• Annual Refresh of Hosting Locations Standards and Procedures

• Hosting Locations Governance and Quality Control

• Data Center Risk Oversight Forum Presentations

• Yearly / Quarterly Attestations (SOX, SSAE18)

• Risk Action Step Leadership (SIAI / AIAI)

• Security Controls Quality Assurance and Reporting

• Schedule adherence for annual refresh of controls and documentation

 Required:

• 7 + years in technology with experience in data center and/or critical facilities infrastructure

• Software Development and Programming Skills

• Strong attention to detail, confident enough to raise questions and escalate when necessary

• Strong risk mindset with process and controls background

• Capable of identifying where inefficiencies exist and on boarding tools to automate and simplify complexity of the workflows

• Very strong time management skills and adaptability to address shifting priorities and tight deadlines

• Excellent organizational skills, able to manage multiple work streams simultaneously and respond to rapidly changing demands

• Communicate and interface effectively with all levels of staff and management

• Strong research and analysis and fact-based decision making

• Ability to drive cross-divisional coordination, communication, influence, and negotiation

Desired:

• Experience and proficiency with Python / MySQL

• Working knowledge of general bank policies, programs, and procedures

Technology Infrastructure Organization:

• Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions

• Excels in working among diverse viewpoints to determine the best path forward

• Experience in connecting with a diverse set of clients to understand future business needs – is a continuous learner

• Commitment to challenging the status quo and promoting positive change

• Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base

• Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world

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