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Private Bank Senior Associate Lead (Sarasota or Naples, FL)

Sarasota;

Job Description:

Business Overview

Bank of America Private Bank, Bank of America Private Wealth Management is a leading private wealth management organization providing vast resources and customized solutions to help meet clients' wealth structuring, investment management, banking and credit needs. Clients are served by teams of experienced advisors offering a range of financial products and services, including investment management, financial and succession planning, philanthropic and specialty asset management, family office services, custom credit solutions, financial administration and family trust stewardship.  The Private Bank is part of the Global Wealth and Investment Management unit of Bank of America, N.A., which is a global leader in wealth management, private banking and retail brokerage. The Private Bank employs more than 4,100 professionals and maintains 135 offices in 33 states.

Private Bank Senior Associate Lead Job Description

The Private Bank Senior Associate Lead (PBSAL) is a specialist position that has primary responsibility for managing the execution of client service activities in coordination with the relationship team including pre and post sales discussions and/or activities.  The PBSAL is typically focused on the most complex clients.  PBSALs monitor and execute all tasks required to fulfill the client service plan and meet day-to-day inquiries from the client.  The PBSAL also has responsibility for directing work and acting as a peer resource for Private Bank Associates and Private Bank Senior Associates within the market.

Responsibilities

  • Manage execution of client service activities in coordination with Client Team and provide account inquiry and maintenance oversight
  • Support fulfillment of client needs and expectations across all products and serve as a “triage” point for specialists and service centers
  • Manage workflow across generalist and specialist functions
  • Provide oversight and coordination relating to complex account openings
  • Participate in end to end Client Management Process (CMP) activities including supporting delivering a branded client experience and meaningful interactions
  • Involved in the sales process, especially for complex credit opportunities in conjunction with Client Team members, including prospect identification and outreach, new client acquisition and client/prospect proposals and presentations
  • Support business integration efforts including developing referrals for credit/ Bank products and working with enterprise partners
  • Monitor compliance across specialties and functions including KYC, Signature Cards, Aged Items, Investment Compliance (Reg 9, AAMs, DMS, etc.), Overdrafts (Trust and Bank), etc.
  • Provide direction on overall work activities and may provide coaching and feedback to Private Bank Associates
  • Provide training across teams and/or the market for new hires and/or technology initiatives
  • Help coordinate syndication of impacts from technology enhancements and/or serve as market champions for special projects (i.e. PPP)
  • Ensure adherence to all internal policies and compliance to legal and regulatory requirements including client verification
  • Provide escalated approvals for market including money movement across specialties (may be the Medallion Stamp Guarantee holder for market)

Qualifications

  • Minimum of 4-5 years’ experience with a financial institution focusing on high net worth client service and sales
  • Ability to successfully complete assessment of critical skills
  • BS/BA degree in Business, Finance or Economics desired

Job Band:

H5

Shift: 

1st shift (United States of America)

Hours Per Week:

40

Weekly Schedule:

Referral Bonus Amount:

0

Job Description:

Business Overview

Bank of America Private Bank, Bank of America Private Wealth Management is a leading private wealth management organization providing vast resources and customized solutions to help meet clients' wealth structuring, investment management, banking and credit needs. Clients are served by teams of experienced advisors offering a range of financial products and services, including investment management, financial and succession planning, philanthropic and specialty asset management, family office services, custom credit solutions, financial administration and family trust stewardship.  The Private Bank is part of the Global Wealth and Investment Management unit of Bank of America, N.A., which is a global leader in wealth management, private banking and retail brokerage. The Private Bank employs more than 4,100 professionals and maintains 135 offices in 33 states.

Private Bank Senior Associate Lead Job Description

The Private Bank Senior Associate Lead (PBSAL) is a specialist position that has primary responsibility for managing the execution of client service activities in coordination with the relationship team including pre and post sales discussions and/or activities.  The PBSAL is typically focused on the most complex clients.  PBSALs monitor and execute all tasks required to fulfill the client service plan and meet day-to-day inquiries from the client.  The PBSAL also has responsibility for directing work and acting as a peer resource for Private Bank Associates and Private Bank Senior Associates within the market.

Responsibilities

  • Manage execution of client service activities in coordination with Client Team and provide account inquiry and maintenance oversight
  • Support fulfillment of client needs and expectations across all products and serve as a “triage” point for specialists and service centers
  • Manage workflow across generalist and specialist functions
  • Provide oversight and coordination relating to complex account openings
  • Participate in end to end Client Management Process (CMP) activities including supporting delivering a branded client experience and meaningful interactions
  • Involved in the sales process, especially for complex credit opportunities in conjunction with Client Team members, including prospect identification and outreach, new client acquisition and client/prospect proposals and presentations
  • Support business integration efforts including developing referrals for credit/ Bank products and working with enterprise partners
  • Monitor compliance across specialties and functions including KYC, Signature Cards, Aged Items, Investment Compliance (Reg 9, AAMs, DMS, etc.), Overdrafts (Trust and Bank), etc.
  • Provide direction on overall work activities and may provide coaching and feedback to Private Bank Associates
  • Provide training across teams and/or the market for new hires and/or technology initiatives
  • Help coordinate syndication of impacts from technology enhancements and/or serve as market champions for special projects (i.e. PPP)
  • Ensure adherence to all internal policies and compliance to legal and regulatory requirements including client verification
  • Provide escalated approvals for market including money movement across specialties (may be the Medallion Stamp Guarantee holder for market)

Qualifications

  • Minimum of 4-5 years’ experience with a financial institution focusing on high net worth client service and sales
  • Ability to successfully complete assessment of critical skills
  • BS/BA degree in Business, Finance or Economics desired

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Learn more about this role

Full time

JR-22048322

Band: H5

Manages People: No

Travel: No

Manager:

Talent Acquisition Contact:

Cynthia Campbell

Referral Bonus:

0