CTDO QA Analyst - Cyber Security Defense

Job Description:

Are you passionate about working with the best information security team in the world? Bank of America is hiring top talent to join our team.

The Cyber Security Defense (CSD) function within Global Information Security is responsible for all aspects of threat intelligence and monitoring, application and network security, and insider threat. In addition, the CSD team drives out the enterprise-wide cyber exercise program.

The CTDO Senior QA Analyst role is responsible for identification of thematic issues across the CTDO program and individual threats processed. The Senior Analyst leads the discovery of opportunities and data-driven remediation, and support changes as part of an ongoing feedback loop across our global Cyber Threat Defense Operations (CTDO) capability.  This role will support the Threat Resolution & Governance Manager in delivering improvements to defense capabilities based on threats, incidents and issues throughout the Bank. Analysts are expected to identify and make recommendations to the CTDO Leadership Team based on their insights, experience and creative thinking. They will work in an environment that is open and collaborative with a global presence. Typical job duties include:

• Validate analysis performed by the QA Analyst of the thorough scope and review of the threats in the program  
• Review threats processed holistically to identify broad themes and strategic issues for CTDO
• Provide metrics for the process control in POP.
• Knowledge and experience with information security controls, infrastructure, problem management, risk identification and remediation are valuable to this role.

The role requires extraordinary data analysis and communication, together with a passion for working in a dynamic, fast-paced environment. This is a new function within the Cyber Security Defense unit and offers an outstanding opportunity for the right candidate to demonstrate their skills in a growing team.

Desired Skills:

• 3+ years in IT/technology problem management experience in a mission critical environment
• Proven ability to communicate effectively with both technical staff (in technical language) and with business customers (non-technical language)
• Fluent writing and communication skills in English.
• Demonstrated ability to appropriately utilize delegated authority to influence and direct in a matrix environment.
• Analytical ability to identify underlying issues and the risks they pose from numerous sources.
• Ability to report trends and patters in a manner consumable for executive team.

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