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AML Client Outreach Specialist – Onboarding

London, GB

Job Description:

Job Title: AML Client Outreach Specialist – Onboarding

Corporate Title:  up to Assistant Vice President  

Location: London

We believe Bank of America Merrill Lynch can do more for our clients than any other financial services firm. We understand the challenges our clients face around the world, and we use the full resources of our company to help them achieve their goals. Our solutions span the complete range of advisory, capital raising, banking, treasury and liquidity, sales and trading, and research capabilities.

Role Description:

Key responsibilities include but are not limited to:

  • Assist in tracking all AML Onboarding related populations in partnership with coverage team
  • Support bankers and their clients in AML Onboarding and other related concerns in the process of completing AML Onboarding
  • Supports build out of a culture of teamwork and collaboration focused on goals delivery
  • Serves as point of contact for AML Onboarding operations, GFC and relevant approvers in client outreach document requests
  • Adhere to metrics
  • Masters CDD requirements applicable to the banking clients and is able to guide clients in complying with them
  • Understand and adopt process recommendations and procedural updates derived from changes to policy, technology adoption, process enhancements and remediation of control weaknesses / gaps
  • Coordinate with partners in other regions and LOBs to ensure partnership in global KYC initiative

The Team:

The Client Outreach Specialist (“COS”) team will partner with the client relationship team in completing Know-Your-Client (“KYC”) Onboarding requirements.  The COS will be covering Capital Markets, Investment Banking or Corporate Banking teams, reach out and engage clients for key Anti-Money Laundering (“AML”) Client Due Diligence (“CDD”) onboarding documentation, and act as an escalation point for service or operational challenges. Act as a primary point of coordination between GCIB team and AML Onboarding team supporting the CDD process to ensure timely and accurate compliance to policy and regulatory requirements related to AML, other high-risk indicators or industries, and related KYC activities. Be the buffer and client advocate in simplifying how we leverage client continuity to deliver the most seamless, holistic service relationship across the firm.  Reviewing accuracy of documentation and obtaining approvals from Compliance and Business are some of the high-level activities involved in the process.

Core Skills:

  • Experience in financial services preferably with banks
  • Previous experience in client facing roles and must demonstrate a strong client focus
  • Knowledge of AML CDD policy and standards, industry practices in AML CDD
  • Understanding and knowledge of the bank’s operational aspects of the products and services used by clients
  • Proven stakeholder relationship/influence management skills to achieve swift adoption through close partnership
  • The ability to find ways of solving or pre-empting problems
  • Understands and respects cultural differences

Bank of America:

Every day, across the globe, our employees bring a commitment to our purpose and to driving responsible growth by living our values: deliver together, act responsibly, realize the power of our people and trust the team. A key aspect of driving responsible growth is doing so in a sustainable manner, a critical pillar of which is being a great place to work for our teammates.

In line with these values, in EMEA we have 9 Employee Networks, a wide range of Sports & Social clubs, and other development and networking opportunities so that you can enjoy a range of experiences and connect with colleagues across the bank. We also offer exclusive discounts to some of the most iconic cultural experiences for you to enjoy in your spare time outside of work. Learn more about our benefits here.

Good conduct and sound judgment is crucial to our long term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.

We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnic or national origins, age, sexual orientation, socio-economic background, responsibilities for dependants, physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications, and experience.

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements. As part of our standard hiring process to manage risk, please note background screening checks will be conducted on all hires before commencing employment.

Job Band:

H5

Shift: 

Hours Per Week:

35

Weekly Schedule:

Referral Bonus Amount:

0

Job Description:

Job Title: AML Client Outreach Specialist – Onboarding

Corporate Title:  up to Assistant Vice President  

Location: London

We believe Bank of America Merrill Lynch can do more for our clients than any other financial services firm. We understand the challenges our clients face around the world, and we use the full resources of our company to help them achieve their goals. Our solutions span the complete range of advisory, capital raising, banking, treasury and liquidity, sales and trading, and research capabilities.

Role Description:

Key responsibilities include but are not limited to:

  • Assist in tracking all AML Onboarding related populations in partnership with coverage team
  • Support bankers and their clients in AML Onboarding and other related concerns in the process of completing AML Onboarding
  • Supports build out of a culture of teamwork and collaboration focused on goals delivery
  • Serves as point of contact for AML Onboarding operations, GFC and relevant approvers in client outreach document requests
  • Adhere to metrics
  • Masters CDD requirements applicable to the banking clients and is able to guide clients in complying with them
  • Understand and adopt process recommendations and procedural updates derived from changes to policy, technology adoption, process enhancements and remediation of control weaknesses / gaps
  • Coordinate with partners in other regions and LOBs to ensure partnership in global KYC initiative

The Team:

The Client Outreach Specialist (“COS”) team will partner with the client relationship team in completing Know-Your-Client (“KYC”) Onboarding requirements.  The COS will be covering Capital Markets, Investment Banking or Corporate Banking teams, reach out and engage clients for key Anti-Money Laundering (“AML”) Client Due Diligence (“CDD”) onboarding documentation, and act as an escalation point for service or operational challenges. Act as a primary point of coordination between GCIB team and AML Onboarding team supporting the CDD process to ensure timely and accurate compliance to policy and regulatory requirements related to AML, other high-risk indicators or industries, and related KYC activities. Be the buffer and client advocate in simplifying how we leverage client continuity to deliver the most seamless, holistic service relationship across the firm.  Reviewing accuracy of documentation and obtaining approvals from Compliance and Business are some of the high-level activities involved in the process.

Core Skills:

  • Experience in financial services preferably with banks
  • Previous experience in client facing roles and must demonstrate a strong client focus
  • Knowledge of AML CDD policy and standards, industry practices in AML CDD
  • Understanding and knowledge of the bank’s operational aspects of the products and services used by clients
  • Proven stakeholder relationship/influence management skills to achieve swift adoption through close partnership
  • The ability to find ways of solving or pre-empting problems
  • Understands and respects cultural differences

Bank of America:

Every day, across the globe, our employees bring a commitment to our purpose and to driving responsible growth by living our values: deliver together, act responsibly, realize the power of our people and trust the team. A key aspect of driving responsible growth is doing so in a sustainable manner, a critical pillar of which is being a great place to work for our teammates.

In line with these values, in EMEA we have 9 Employee Networks, a wide range of Sports & Social clubs, and other development and networking opportunities so that you can enjoy a range of experiences and connect with colleagues across the bank. We also offer exclusive discounts to some of the most iconic cultural experiences for you to enjoy in your spare time outside of work. Learn more about our benefits here.

Good conduct and sound judgment is crucial to our long term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.

We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnic or national origins, age, sexual orientation, socio-economic background, responsibilities for dependants, physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications, and experience.

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements. As part of our standard hiring process to manage risk, please note background screening checks will be conducted on all hires before commencing employment.

Learn more about this role

Full time

JR-22047654

Band: H5

Manages People:

Manager:

Talent Acquisition Contact:

Katie Whitehead

Referral Bonus:

0

Street Address

Primary Location:
2 KING EDWARD ST, London, EC1A 1HQ