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Business Support Manager

Charlotte, North Carolina

Job Description:

This role provides business support for the Data Management Technology (DMT) organization. DMT has a footprint in multiple US markets and India and employs close to 1,000 employees and contractors. The DMT COO team is responsible for running the business of technology for the Technology Executive and their team including financial management, workforce & location strategy, and Executive Support while also maintaining close connectivity with HR, Finance & Risk partners.

Required Skills:

  • Business support experience -strong analytical, Financial Management and organizational skills with a focus on attention to detail
  • Ability to decompose complex issues and drive timely decisions, knowing when to engage others for additional input, and when to act independently
  • Excellent written/verbal communication skills and executive presence
  • Advanced/Expert MS office skills, especially Excel and PowerPoint
  • Well organized/excellent time Management skills
  • Ability to think strategically across the organization to identify opportunities to improve overall performance efficiency.
  • Proven ability to develop executive ready communications and presentations.
  • Ability to develop comprehensive plans around key organizational priorities and ensure all accountable parties understand respective roles/responsibilities

Desired Skills:

  • Prior experience handling multiple facets of running the business of technology: financial management, project management, process improvement, reporting, data analysis

Enterprise Role Summary:

Manages diverse administrative functions usually for a very large, complex department or business unit. Functions managed may include: financial control/budgeting and consolidation, personnel processes, audit/compliance, premises, and coordination of certain projects, associate training, service quality, process improvement, business continuity, or communication. May consult with senior management to define and manage projects that encompass and impact many associates. Requires a thorough knowledge of the department or business unit's functional area or products. Working knowledge of general bank policies, programs and procedures and financial/accounting practices. May have full management responsibility over a team or may manage one level of managers.

Job Band:

H5

Shift: 

1st shift (United States of America)

Hours Per Week:

40

Weekly Schedule:

Referral Bonus Amount:

0

Job Description:

This role provides business support for the Data Management Technology (DMT) organization. DMT has a footprint in multiple US markets and India and employs close to 1,000 employees and contractors. The DMT COO team is responsible for running the business of technology for the Technology Executive and their team including financial management, workforce & location strategy, and Executive Support while also maintaining close connectivity with HR, Finance & Risk partners.

Required Skills:

  • Business support experience -strong analytical, Financial Management and organizational skills with a focus on attention to detail
  • Ability to decompose complex issues and drive timely decisions, knowing when to engage others for additional input, and when to act independently
  • Excellent written/verbal communication skills and executive presence
  • Advanced/Expert MS office skills, especially Excel and PowerPoint
  • Well organized/excellent time Management skills
  • Ability to think strategically across the organization to identify opportunities to improve overall performance efficiency.
  • Proven ability to develop executive ready communications and presentations.
  • Ability to develop comprehensive plans around key organizational priorities and ensure all accountable parties understand respective roles/responsibilities

Desired Skills:

  • Prior experience handling multiple facets of running the business of technology: financial management, project management, process improvement, reporting, data analysis

Enterprise Role Summary:

Manages diverse administrative functions usually for a very large, complex department or business unit. Functions managed may include: financial control/budgeting and consolidation, personnel processes, audit/compliance, premises, and coordination of certain projects, associate training, service quality, process improvement, business continuity, or communication. May consult with senior management to define and manage projects that encompass and impact many associates. Requires a thorough knowledge of the department or business unit's functional area or products. Working knowledge of general bank policies, programs and procedures and financial/accounting practices. May have full management responsibility over a team or may manage one level of managers.

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Learn more about this role

Full time

JR-22047117

Band: H5

Manages People: No

Travel: No

Manager:

Talent Acquisition Contact:

Doug Smith

Referral Bonus:

0

Street Address

Primary Location:
800 W TRADE ST, NC, Charlotte, 28255