girl looking into her desktop
Back to search results

Technology Planning Risk Manager – Business Controls Manager

Jacksonville, Florida;

Job Description:

Assist in the execution of internal control discipline and operational excellence within a LOB or ECF. Execute LOB/ECF specific processes and tools to drive adherence to enterprise-wide Standards. Support the implementation of QA/QC processes within the LOB/ECF through ongoing monitoring and testing of controls. Identify issues and/or control improvements for remediation, whilst assisting in building out actions plans and milestones. Acts as an ambassador of the risk culture. Develop and direct staff. Incumbents typically have over 8+ years of risk management and LOB/ECF experience.

Preferred Platform & Product Controls team is seeking a Business Control Manager to help with managing technology planning of risk initiatives (regulatory and audit) for the Preferred Business. The ideal candidate will be a forward thinking leader with a proven track record of successfully working across multiple products and channels, skilled at managing risk, well versed in platform controls (tactical and technology) for client and associate facing applications and processes. This role requires an individual with a strong combination of strategic thinking, detailed tactical planning, risk management, time management and project management expertise. 
     As a Technology Planning Risk Manager, the ideal candidate will have the opportunity to serve as the primary point of contact and conduit for Preferred Technology Planning and centralized intake process. This leader will have accountability for reviewing Risk/Reg, OpEx and Enablement technology requests with key stakeholders to determine alignment, eligibility assessment and prioritize projects within the entire Preferred Digital Portfolio (Consumer Investments, Financial Center Ops / Sales and ATM).  

Key responsibilities include:
• Point of Contact for all tech planning and funding of risk initiatives and manages the centralized intake process of all initiatives (including tracking of projects in pipeline, new, in year funding, etc.). 
• Makes highly complex judgements and responsible for reviewing Risk/Reg requests for eligibility assessment and prioritize initiatives using comprehensive understanding of our business, processes and control
• Full autonomy to identify opportunities, issues and solutions when reviewing projects for funding (including resolving funding, legal/risk/compliance issues. 
• Provides recommendations for senior executives on how best to mitigate regulatory and internally mandated issues through tech planning. 
• Participates in Initiative and Business Strategy and Roadmap development.
• Performs recurring process management routines (meeting facilitation, status reporting, etc) with Digital and Strategy Teams. 
• Partners closely with key stakeholders including Digital, Business, Supervision, Controls, Technology, FLU, and LRC teams to prioritize projects for tech funding.
• Spearhead the development, communication and implementation of mandated (external - regulatory, internal - audit) technology initiatives planning strategy and process. 
• Develops executive presentations and provides updates to line of business senior leadership team (across the Preferred business).  

Required Skills
6+ years' experience in product management, operations & planning or project / change management role.

• Strong understanding and knowledge of bank and brokerage processes, products and controls.

• Strong organizational and influencing skills across teams; ability to engage stakeholders, surface and contextualize opportunities, navigate challenges and build consensus.

• Exceptional communication and presentation skills; verbal and written with high attention to details.

• Excellent proficiency with Microsoft Excel, SharePoint and PowerPoint.

• Effectively navigate complexity, prioritize tasks, manage capacity, and execute in a fast past environment.

Desired Skills:

Proven leader with experience in the financial services industry.

• Advanced Degree preferred (MBA, Masters, etc.)

• PMP or Six Sigma Certification.

• Prior experience in Banking and Brokerage.

• Working knowledge with Technology and Digital teams.

• Demonstrated strategic and creative thinking and distinguished communication skills.

Job Band:

H4

Shift: 

1st shift (United States of America)

Hours Per Week:

40

Weekly Schedule:

Referral Bonus Amount:

0

Job Description:

Assist in the execution of internal control discipline and operational excellence within a LOB or ECF. Execute LOB/ECF specific processes and tools to drive adherence to enterprise-wide Standards. Support the implementation of QA/QC processes within the LOB/ECF through ongoing monitoring and testing of controls. Identify issues and/or control improvements for remediation, whilst assisting in building out actions plans and milestones. Acts as an ambassador of the risk culture. Develop and direct staff. Incumbents typically have over 8+ years of risk management and LOB/ECF experience.

Preferred Platform & Product Controls team is seeking a Business Control Manager to help with managing technology planning of risk initiatives (regulatory and audit) for the Preferred Business. The ideal candidate will be a forward thinking leader with a proven track record of successfully working across multiple products and channels, skilled at managing risk, well versed in platform controls (tactical and technology) for client and associate facing applications and processes. This role requires an individual with a strong combination of strategic thinking, detailed tactical planning, risk management, time management and project management expertise. 
     As a Technology Planning Risk Manager, the ideal candidate will have the opportunity to serve as the primary point of contact and conduit for Preferred Technology Planning and centralized intake process. This leader will have accountability for reviewing Risk/Reg, OpEx and Enablement technology requests with key stakeholders to determine alignment, eligibility assessment and prioritize projects within the entire Preferred Digital Portfolio (Consumer Investments, Financial Center Ops / Sales and ATM).  

Key responsibilities include:
• Point of Contact for all tech planning and funding of risk initiatives and manages the centralized intake process of all initiatives (including tracking of projects in pipeline, new, in year funding, etc.). 
• Makes highly complex judgements and responsible for reviewing Risk/Reg requests for eligibility assessment and prioritize initiatives using comprehensive understanding of our business, processes and control
• Full autonomy to identify opportunities, issues and solutions when reviewing projects for funding (including resolving funding, legal/risk/compliance issues. 
• Provides recommendations for senior executives on how best to mitigate regulatory and internally mandated issues through tech planning. 
• Participates in Initiative and Business Strategy and Roadmap development.
• Performs recurring process management routines (meeting facilitation, status reporting, etc) with Digital and Strategy Teams. 
• Partners closely with key stakeholders including Digital, Business, Supervision, Controls, Technology, FLU, and LRC teams to prioritize projects for tech funding.
• Spearhead the development, communication and implementation of mandated (external - regulatory, internal - audit) technology initiatives planning strategy and process. 
• Develops executive presentations and provides updates to line of business senior leadership team (across the Preferred business).  

Required Skills
6+ years' experience in product management, operations & planning or project / change management role.

• Strong understanding and knowledge of bank and brokerage processes, products and controls.

• Strong organizational and influencing skills across teams; ability to engage stakeholders, surface and contextualize opportunities, navigate challenges and build consensus.

• Exceptional communication and presentation skills; verbal and written with high attention to details.

• Excellent proficiency with Microsoft Excel, SharePoint and PowerPoint.

• Effectively navigate complexity, prioritize tasks, manage capacity, and execute in a fast past environment.

Desired Skills:

Proven leader with experience in the financial services industry.

• Advanced Degree preferred (MBA, Masters, etc.)

• PMP or Six Sigma Certification.

• Prior experience in Banking and Brokerage.

• Working knowledge with Technology and Digital teams.

• Demonstrated strategic and creative thinking and distinguished communication skills.

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Learn more about this role

Full time

JR-22045257

Band: H4

Manages People: No

Travel: Yes, 10% of the time

Manager:

Talent Acquisition Contact:

Qiana Taylor

Referral Bonus:

0