Merchant Services Consumer Product Strategy Analyst III

Job Description:

Job Description

This role is within the Merchant Services Credit & Transactional Risk organization and includes the management of select strategies and analytics supporting new account, portfolio management, transactional risk, and fraud.  

Primary responsibilities include:

The ability to work with and influence Small Business & GBAM strategies inside and outside of your direct control.

• Performs in-depth analytics to optimize revenue while managing credit and fraud losses and is accountable for achievement of risk appetite goals.
• Works closely with business partners to share risk data, communicate strategy changes and drive business transformation.
• Strong analytical skills with experience manipulating large data sets in SAS or similar software, and ability to summarize findings / recommendations.
• Able to work independently to drive strategic enhancements with proven experience in managing strategies.
• Develops and manages custom reporting to understand strategy performance and drive strategy enhancements.

Required Skills

• Bachelor’s degree in mathematics, statistics, computer science, engineering, economics, finance, or a related quantitative discipline or commensurate work experience
• Proven analytical ability as demonstrated through 2-3+ years related work experience or sufficient internal Bank of America experience
• Knowledge of and hands on experience using database software and analytical/reporting tools, such as Python, SAS, SQL, DB2, Tableau
• Highly skilled in MS Office applications (Excel, PowerPoint, and Word)
• Working knowledge of the process and tools used for development, validation, implementation and documentation of credit risk and/or fraud business strategies and scoring toolkits
• Strong written and verbal communication skills
• Ability to work independently as a self-starter
• Must be decisive and client focused
• Must be a team player, creative, strategic, and a thoughtful risk-taker
• Effective project management and organizational skills; ability to collaborate, manage, and expand relationships across the organization and with all levels of management
• Experience in using data to derive trends, detect risks, and execute strategy projects
• Strong understanding of risk strategies, financial drivers, and credit/fraud operations with proven problem solving skills

Desired Skills

• 2+ years’ experience with Merchant Services, Consumer Lending, Commercial or Small Business analytics
• Previous credit or fraud strategy experience and knowledge of policies for consumer and/or small business lending
• Direct experience using automated decision engines to drive strategy execution
• Master’s degree in Economics, Business Administration, Statistics, Engineering or related field
• Analytic work experience in support of consumer or small business lending involving the use of credit bureau information
• Proven capabilities in Tableau

Job Band:

Shift: 

Hours Per Week:

Weekly Schedule:

Referral Bonus Amount: