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Commercial Support Specialist KYC / AML - Toronto, CA

Toronto, CA

Job Description:

Bank of America is one of the world's largest financial institutions, serving individual consumers, small and middle market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk-management products and services. Following the acquisition of Merrill Lynch on January 1, 2009, Bank of America is among the world's leading wealth management companies and is a global leader in corporate and investment banking and trading across a broad range of asset classes serving corporations, governments, institutions and individuals around the world. In Canada, Bank of America has a strong market position on which to continue to build, as well as a clear commitment to the market.

Job Description

Global Commercial Banking (GCB) serves over 9,100 clients with annual revenues of $50 million to more than $2 billion. GCB serves primarily U.S. and Canadian clients, working to deliver a full suite of financial solutions, including the international needs of our clients’ overseas subsidiaries. GCB is organized by industry and geography, to deliver both local coverage and industry expertise. Our unique client coverage model and close partnerships with other businesses in Global Banking & Markets plus Global Wealth & Investment Management and Consumer Banking and Small Business, enable our commercial client teams to seamlessly deliver all of the company’s capabilities as integrated solutions.

The CSS – KYC/AML role serves as the Customer Due Diligence (CDD) and Compliance Risk partner for Relationship Managers in the management of their portfolio. The primary responsibility of the role is to manage the Customer Due Diligence processes by ensuring timely and accurate compliance to policy and regulatory requirements related to Anti-Money Laundering and Know-Your-Customer activities. The CSS – KYC/AML role will execute, KYC/AML onboarding (US only), record refresh (US and Global), remediation projects and self-identified audit issues, and national and regional initiatives.

Responsibilities:

  • Leads Customer Due Diligence processes by ensuring timely and accurate compliance to policy and regulatory requirements related to Anti-Money Laundering and Know-Your-Customer activities.

  • Own and manage the AML/KYC process and its effect on the client experience

  • Proactively engage in client conversation to educate contacts, prepare for deliverables and complete process.

  • Ensure AML/KYC deliverables are met and hold internal partners accountable

  • Participate in GCB Sales Process activities including client team meetings and client planning session preparation to proactively manage and anticipate AML/KYC needs.

  • Serves as a champion to reinforce service and fulfillment protocols with clients and client teams; direct escalations, as needed.

Qualifications:

  • Undergraduate Degree preferred

  • Experience with AML/KYC due diligence process including appropriate identification and escalation of risks

  • Strong aptitude for strategic and critical thinking with the ability to connect analytical work to the client needs and strategic objectives; client focused

  • Strong business and financial acumen; familiarity with Global Commercial Banking a plus

  • Proven organizational skills and ability to execute tasks and projects independently

  • Efficiently able to meet deadlines while balancing competing demands of multiple internal partners

  • Must demonstrate strong interpersonal, collaboration and communication skills.

  • Proficiency with Microsoft programs including Word, Excel, PowerPoint, SharePoint and Outlook; advanced Excel skills a plus.  

  • Client-facing and Tableau experience preferred.

What Bank of America Offers

Bank of America embodies a culture that extends from how we think, to how we behave, and to how we measure performance. By achieving excellence - in everything we do, every time we do it - we deliver the full value of Bank of America for our clients, our shareholders and our employees. Bank of America places a high value on talent and on maintaining a culture defined by meritocracy. For these reasons, it is deeply committed to professional development, opportunity and accountability at all levels of the organization.

Bank of America is an Equal Opportunity Employer.

Bank of America encourages applications from all qualified individuals. Applicants with disabilities may notify us of any accommodations needed to support your participation in the recruitment process. We wish to thank all applicants for their interest and effort in applying. Please be aware that only candidates selected for interviews will be contacted for this position.

Job Band:

H6

Shift: 

Hours Per Week:

37.5

Weekly Schedule:

Referral Bonus Amount:

0

Job Description:

Bank of America is one of the world's largest financial institutions, serving individual consumers, small and middle market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk-management products and services. Following the acquisition of Merrill Lynch on January 1, 2009, Bank of America is among the world's leading wealth management companies and is a global leader in corporate and investment banking and trading across a broad range of asset classes serving corporations, governments, institutions and individuals around the world. In Canada, Bank of America has a strong market position on which to continue to build, as well as a clear commitment to the market.

Job Description

Global Commercial Banking (GCB) serves over 9,100 clients with annual revenues of $50 million to more than $2 billion. GCB serves primarily U.S. and Canadian clients, working to deliver a full suite of financial solutions, including the international needs of our clients’ overseas subsidiaries. GCB is organized by industry and geography, to deliver both local coverage and industry expertise. Our unique client coverage model and close partnerships with other businesses in Global Banking & Markets plus Global Wealth & Investment Management and Consumer Banking and Small Business, enable our commercial client teams to seamlessly deliver all of the company’s capabilities as integrated solutions.

The CSS – KYC/AML role serves as the Customer Due Diligence (CDD) and Compliance Risk partner for Relationship Managers in the management of their portfolio. The primary responsibility of the role is to manage the Customer Due Diligence processes by ensuring timely and accurate compliance to policy and regulatory requirements related to Anti-Money Laundering and Know-Your-Customer activities. The CSS – KYC/AML role will execute, KYC/AML onboarding (US only), record refresh (US and Global), remediation projects and self-identified audit issues, and national and regional initiatives.

Responsibilities:

  • Leads Customer Due Diligence processes by ensuring timely and accurate compliance to policy and regulatory requirements related to Anti-Money Laundering and Know-Your-Customer activities.

  • Own and manage the AML/KYC process and its effect on the client experience

  • Proactively engage in client conversation to educate contacts, prepare for deliverables and complete process.

  • Ensure AML/KYC deliverables are met and hold internal partners accountable

  • Participate in GCB Sales Process activities including client team meetings and client planning session preparation to proactively manage and anticipate AML/KYC needs.

  • Serves as a champion to reinforce service and fulfillment protocols with clients and client teams; direct escalations, as needed.

Qualifications:

  • Undergraduate Degree preferred

  • Experience with AML/KYC due diligence process including appropriate identification and escalation of risks

  • Strong aptitude for strategic and critical thinking with the ability to connect analytical work to the client needs and strategic objectives; client focused

  • Strong business and financial acumen; familiarity with Global Commercial Banking a plus

  • Proven organizational skills and ability to execute tasks and projects independently

  • Efficiently able to meet deadlines while balancing competing demands of multiple internal partners

  • Must demonstrate strong interpersonal, collaboration and communication skills.

  • Proficiency with Microsoft programs including Word, Excel, PowerPoint, SharePoint and Outlook; advanced Excel skills a plus.  

  • Client-facing and Tableau experience preferred.

What Bank of America Offers

Bank of America embodies a culture that extends from how we think, to how we behave, and to how we measure performance. By achieving excellence - in everything we do, every time we do it - we deliver the full value of Bank of America for our clients, our shareholders and our employees. Bank of America places a high value on talent and on maintaining a culture defined by meritocracy. For these reasons, it is deeply committed to professional development, opportunity and accountability at all levels of the organization.

Bank of America is an Equal Opportunity Employer.

Bank of America encourages applications from all qualified individuals. Applicants with disabilities may notify us of any accommodations needed to support your participation in the recruitment process. We wish to thank all applicants for their interest and effort in applying. Please be aware that only candidates selected for interviews will be contacted for this position.

Learn more about this role

Full time

JR-22043195

Band: H6

Manages People:

Travel: No

Manager:

Talent Acquisition Contact:

Bryan Casper

Referral Bonus:

0

Street Address

Primary Location:
181 BAY ST, Toronto, M5J 2V8