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Operations Analyst – Tax Operations Banking Client Outreach

Bromley, , United Kingdom

Job Description:

Job Title:             Operations Analyst – Tax Operations Banking Client Outreach

Location:             Bromley

Bank of America:

We are a financial services company offering a wide array of opportunities across many functions. Our focus on the financial success of our clients – individuals, companies and institutional investors – shapes the way that we organize ourselves and run our business.

Global Operations is committed to launching industry-leading capabilities that improve our clients’ financial lives, protecting the bank’s and our clients’ information and making it faster and more seamless to serve our clients. The team also invests in all key processes, including settlement, clearing and reconciliation processes, trade validations and more.

This position is for an operations analyst on the GBAM Operations Tax and Control Banking Outreach team. The Banking Outreach team is responsible for supporting all elements of the collection, validation and inquiry process of the FATCA (Foreign Account Tax Compliance ACT) and CRS (Common Reporting Standards) tax regulations. This team works directly with Treasury clients and a number of global business partners including the tax operations teams in the US, APAC, EMEA, and Canada/LATAM as well as Corporate and Enterprise tax, Fulfilment, Service and Operations.

Key Responsibilities

• Refresh of expired tax forms

• Collection of tax forms for a change in circumstance

• Reporting validation (weekly, monthly, annually)

• Refund analysis and approval

• General inquiries

• Translation and dissemination of Global Tax communications

Key Requirements

• A minimum of 1 year client facing experience

• Strong attention to detail is critical

• Proved ability to create and deliver strong business results

• Ability to work to deadlines

• Strong written and verbal communication skills

• Good team player, enthusiastic and committed

• Ability to prioritize, use own initiative and be flexible

• Proactive approach to problem resolution

• Ability to work under pressure, meet deadlines, navigate change and prioritize daily

Desired Skills

• Knowledge of both FATCA or CRS Tax Regulations

• Proficiency with the Microsoft Office Suite

Bank of America

Good conduct and sound judgment is crucial to our long term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.

We are an equal opportunities employer, and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnic or national origins, age, sexual orientation, socio-economic background, responsibilities for dependants, physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience.

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements. As part of our standard hiring process to manage risk, please note background screening checks will be conducted on all hires before commencing employment.

Job Band:

H6

Shift: 

Hours Per Week:

35

Weekly Schedule:

Referral Bonus Amount:

0

Job Description:

Job Title:             Operations Analyst – Tax Operations Banking Client Outreach

Location:             Bromley

Bank of America:

We are a financial services company offering a wide array of opportunities across many functions. Our focus on the financial success of our clients – individuals, companies and institutional investors – shapes the way that we organize ourselves and run our business.

Global Operations is committed to launching industry-leading capabilities that improve our clients’ financial lives, protecting the bank’s and our clients’ information and making it faster and more seamless to serve our clients. The team also invests in all key processes, including settlement, clearing and reconciliation processes, trade validations and more.

This position is for an operations analyst on the GBAM Operations Tax and Control Banking Outreach team. The Banking Outreach team is responsible for supporting all elements of the collection, validation and inquiry process of the FATCA (Foreign Account Tax Compliance ACT) and CRS (Common Reporting Standards) tax regulations. This team works directly with Treasury clients and a number of global business partners including the tax operations teams in the US, APAC, EMEA, and Canada/LATAM as well as Corporate and Enterprise tax, Fulfilment, Service and Operations.

Key Responsibilities

• Refresh of expired tax forms

• Collection of tax forms for a change in circumstance

• Reporting validation (weekly, monthly, annually)

• Refund analysis and approval

• General inquiries

• Translation and dissemination of Global Tax communications

Key Requirements

• A minimum of 1 year client facing experience

• Strong attention to detail is critical

• Proved ability to create and deliver strong business results

• Ability to work to deadlines

• Strong written and verbal communication skills

• Good team player, enthusiastic and committed

• Ability to prioritize, use own initiative and be flexible

• Proactive approach to problem resolution

• Ability to work under pressure, meet deadlines, navigate change and prioritize daily

Desired Skills

• Knowledge of both FATCA or CRS Tax Regulations

• Proficiency with the Microsoft Office Suite

Bank of America

Good conduct and sound judgment is crucial to our long term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.

We are an equal opportunities employer, and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnic or national origins, age, sexual orientation, socio-economic background, responsibilities for dependants, physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience.

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements. As part of our standard hiring process to manage risk, please note background screening checks will be conducted on all hires before commencing employment.

Learn more about this role

Full time

JR-22042729

Band: H6

Manages People:

Manager:

Talent Acquisition Contact:

Katie Whitehead

Referral Bonus:

0

Street Address

Primary Location:
26 ELMFIELD RD, Bromley, BR1 1LR