GWIM Sr Operations Analyst

Job Description:

Enterprise Overview:

Provides technical and analytical support in a GWIM operations function for one or more product areas such as funds transfer, collateral mgt/margins, corporate actions, static data/data management, control, trader support, clearance/settlement, documentation/confirmations, customer service, new accounts, client valuations, document processing or statement/billing processing. Responsible for the analysis and resolution of moderately complex operations problems and initiatives requiring exception handling and working with multiple operational and/or product specialists to resolve. May participate in projects and/or introduction of new initiatives, systems, products/services and processes. As a technical expert, acts as a unit advisor providing technical support to less experienced associates. This role typically requires 3+ years experience in operations functions and a thorough working knowledge of the operational aspects of transactions and products.

LOB Description:

The Investment Manager and Trust Securities Services Teams play a significant role within Global Wealth &

Investment Management and U.S. Trust. Our dynamic department is responsible for the custody and settlement of assets, as well as the invoicing and collection of revenue and sub-accounting services such as recordkeeping. Our teams are relied heavily upon for participation in projects and initiatives that help promote responsible growth for the business and our Clients. We focus on minimizing risk and promoting a positive Client experience. Teams interface daily with Financial Advisors, Investment Managers and Internal and External Business partners to provide all manners of operational support for Merrill Lynch and U.S. Trust accounts.

• Monitor, analyze, and validate industry data as it applies to investments for one of the leading global investment firms.
• Reconcile and balance system generated reports
•  Identify exceptions and provide problem resolutions for function related items
•  Perform mathematical calculation
• Research system records for transactions, positions, beneficial owners, name address files, or specific account documentation in support of unit workflow
• Processing transactions to the trust accounting system according to policy, procedures, and standards
• Communicate verbally and written in a professional manner with internal and external business partners
• Flexibility to work in an evolving environment
• Organizational and time management skills to meet intraday deadlines
•  Demonstrate logical, systematic approach to problem solving
•  Communicate in concise, clear, and professional manner
• Career oriented teammate looking to grow within the organization while exhibiting leadership characteristics
• Forward thinker able to express new, fresh ideas in order to create better operational processes
• Positive attitude
• An understanding of financial transactions and investments
• An understanding of technology applications
•  Flexibility to work peak processing days and times

Required Skills:

• Solid analytical skills
•  Detail oriented
•  Ability to multi-task and meet time sensitive work and service level deadlines are required.
• Working knowledge of Security Market Data information and or Securities Operations functions are required.
•  Intermediate skill level needed for PC applications (Excel and Word)
•  A good working knowledge of all Asset Types is a requirement.

Desired Skills:

• Exposure to Bloomberg, DTC and Bank of New York Mellon is preferred
• A minimum of 3 to 5 years of Securities Industry experience is preferred.

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