girl looking into her desktop
Back to search results

Operations Project Consultant

Simi Valley, California

Job Description:

Responsible for medium - large projects for an operations department, product or business unit. Provides consulting expertise to line managers on productivity issues, analyzes market and operational impact in the business brought about by the project parameters. Researches and documents organizational reviews, workflow analysis, management and staff analysis. Develops project plans including estimates of cost and resources required. Defines project scope to others outside of operations that may become involved in or impacted by the project. Requires a thorough knowledge of the operations area.

The responsibilities include but are not limited to:

  • Conducting analysis on process and technology issues affecting Loan Modifications. 
  • Extracts information from various data stores via SQL queries to analyze root cause, create and test corrective action
  • Participates in the design, development and implementation of complex products, systems and services in an operations environment
  • Manages projects of an operations nature and functions as the technical expert in their assigned area
  • Possesses in-depth understanding of the business unit's operations processes and implications on other groups within the operations function and other divisions within the company
  • Coordinates the implementation of loan modification programs and operational solutions.
  • Maintains subject matter expertise for platform functionality (including technical), product rules and regulations
  • May participate in testing and project work including designing, documenting, implementing, monitoring of new loan modification programs or changes.

Required Skills:

  • Demonstrated experience with full lifecycle of implementing new processes, including technology, from analysis and design through implementation and sustainment.
  • Strong analytic skills with ability to analyze data to drive differentiated performance.
  • Strong desire to learn and develop with demonstrated ability to solving problems using creativity and critical thinking.
  • Natural curiosity and drive to answer important business questions.
  • High aptitude for self-motivation and self-determined project work.
  • Able to collaborate with stakeholders to understand their needs, problems, and aligns them on priorities.
  • Works in partnership with the team to ensure that optimum value is obtained through technology and through an advanced understanding of the business.
  • Highly proficient in usage of SharePoint document repositories; Excel, PowerPoint and all other Microsoft applications.
  • Audit or Compliance background.
  • Self-starter, organized, versatile, capable of performing work independently with minimal direction.
  • Demonstrated ability to interface effectively with senior management.

Desired Skills:

  • Bachelor’s degree or equivalent work experience
  • Risk management, Compliance and /or Audit experience.
  • Understanding of the governing Consumer regulations – Z, B, AA, E, etc.
  • Familiarity with mortgage products and mortgage servicing.
  • Strong communication and presentation skills; can quickly adjust from being succinct to driving a deep dive discussion.

Job Band:

H5

Shift: 

1st shift (United States of America)

Hours Per Week:

40

Weekly Schedule:

8:00am - 5:00pm M-F

Referral Bonus Amount:

0

Job Description:

Responsible for medium - large projects for an operations department, product or business unit. Provides consulting expertise to line managers on productivity issues, analyzes market and operational impact in the business brought about by the project parameters. Researches and documents organizational reviews, workflow analysis, management and staff analysis. Develops project plans including estimates of cost and resources required. Defines project scope to others outside of operations that may become involved in or impacted by the project. Requires a thorough knowledge of the operations area.

The responsibilities include but are not limited to:

  • Conducting analysis on process and technology issues affecting Loan Modifications. 
  • Extracts information from various data stores via SQL queries to analyze root cause, create and test corrective action
  • Participates in the design, development and implementation of complex products, systems and services in an operations environment
  • Manages projects of an operations nature and functions as the technical expert in their assigned area
  • Possesses in-depth understanding of the business unit's operations processes and implications on other groups within the operations function and other divisions within the company
  • Coordinates the implementation of loan modification programs and operational solutions.
  • Maintains subject matter expertise for platform functionality (including technical), product rules and regulations
  • May participate in testing and project work including designing, documenting, implementing, monitoring of new loan modification programs or changes.

Required Skills:

  • Demonstrated experience with full lifecycle of implementing new processes, including technology, from analysis and design through implementation and sustainment.
  • Strong analytic skills with ability to analyze data to drive differentiated performance.
  • Strong desire to learn and develop with demonstrated ability to solving problems using creativity and critical thinking.
  • Natural curiosity and drive to answer important business questions.
  • High aptitude for self-motivation and self-determined project work.
  • Able to collaborate with stakeholders to understand their needs, problems, and aligns them on priorities.
  • Works in partnership with the team to ensure that optimum value is obtained through technology and through an advanced understanding of the business.
  • Highly proficient in usage of SharePoint document repositories; Excel, PowerPoint and all other Microsoft applications.
  • Audit or Compliance background.
  • Self-starter, organized, versatile, capable of performing work independently with minimal direction.
  • Demonstrated ability to interface effectively with senior management.

Desired Skills:

  • Bachelor’s degree or equivalent work experience
  • Risk management, Compliance and /or Audit experience.
  • Understanding of the governing Consumer regulations – Z, B, AA, E, etc.
  • Familiarity with mortgage products and mortgage servicing.
  • Strong communication and presentation skills; can quickly adjust from being succinct to driving a deep dive discussion.

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Learn more about this role

Full time

JR-22041635

Band: H5

Manages People: No

Travel: No

Manager:

Talent Acquisition Contact:

Chris Lopez [C]

Referral Bonus:

0

Street Address

Primary Location:
450 AMERICAN ST, CA, Simi Valley, 93065