Registered Private Wealth Management Client Associate

Job Description:

Business Overview

Merrill Lynch Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Lynch wealth management is one of the largest businesses of its kind in the world specializing in goals-based wealth management, including planning for retirement, education, legacy, and other life goals through investment advice and guidance.

Merrill Lynch’s financial advisors help clients pursue the life they envision through a one-on-one relationship with an advisor committed to their needs.  We believe trust comes from transparency.  Our trusted financial advisors are equipped with access to the investment insights of Merrill Lynch coupled with the banking convenience of Bank of America.

Job Description

Private Wealth Management team in Frederick, MD seeks Registered Private Wealth Client Associate.   

We are seeking a proactive, detail-oriented colleague with leadership experience, who enjoys working in a collaborative environment, and can maintain effectiveness when experiencing fast-paced changes in work tasks.   The ideal candidate will establish strong client relationships by exceeding client expectations and following through on commitments.  Our established team is expanding and the candidate will be dedicated to growing with us.   

The team serves approximately 35 uniquely successful relationships in the ultra-high net worth and private wealth space.   Our 5 member team has an average tenure of 15 years on the team and 25 years with Merrill Lynch.  Merrill’s Elite Growth Practice (EGP) framework guides the team’s exemplary high quality client experience standards.

The Registered Private Wealth Client Associate role is a support position, typically providing dedicated operational and sales support to Private Wealth Advisors.  For established clients, the Associate will often serve as a frequent point of contact with Merrill Lynch.  Initially, the primary role will be to provide support for senior team members.  Incumbents will also on a regular basis support office initiatives, in addition to the business of the team. 

Qualifications

Required Skills

• Undergraduate degree preferred (related field of study a plus)
• Minimum of 1 year professional experience required
• Strong client service skills including outstanding verbal and written communication skills, time management and organizational skills.  Attention to detail and follow through a must.
• Proficient technical skills including CRM, Microsoft Word, Excel, & PowerPoint and Apple iPad & apps
• If hired without Series 7 & 66 (combination of 63/65) registrations, candidate will need to acquire within a specific time frame
• Ability to adapt well to others and transition seamlessly into an existing team

Duties and Responsibilities

• Provide high-quality client experience, typically by telephone, WebEx, email and in person (when able)
• Proficient execution of prioritization, follow-up, and resource utilization
• Become proficient in the use of our Client Experience Workstations and various communication systems
• Communicate with clients, fellow employees (Branch and Home Office) and the general public effectively and professionally
• Provide administrative support to the team by processing new accounts, maintaining existing accounts, creating and maintaining client files, obtaining required documentation, and answering administrative and operational inquiries
• Provide clerical support to the team including word processing, mailings, office equipment operation, documentation requests, and materials handling
• Actively pursue the firm’s campaigns and initiatives to serve our clients by delivering the full breadth of resources available 
• May perform other duties and responsibilities upon Management request as required

Description

The Client Associate (CA) role is a sales support position, typically providing dedicated operational and sales support to multiple Financial Advisors (FA's). Incumbents may also on a regular basis support office initiatives, in addition to the businesses of particular FA's. For established clients, the CA will often serve as the most frequent point of contact with Merrill Lynch. Fully registered CA (Series 7 & 66 (63/65)). Fully paid or partially paid by the FA.

Required Skills

• Minimum of 1+ years professional or relevant internship experience required
• If Series 7 & 66 or 63/65 licenses are not currently held, must be obtained within a specified timeframe if being hired into a registered job code
• Knowledge of investment and banking products, policies & procedures
• Strong client service & technical skills (MS Word & Excel)
• Strong communication, time management and organizational skills

Desired Skills

• Undergraduate Degree

This position is eligible for a $2,500 referral bonus through the MyRecruit program. To qualify, your referral must be fully licensed (Series 7, 66 or 63/65) at the time of hire. 

Please be advised that under current company policy, Merrill Lynch does not sponsor a visa petition or other work authorization, nor will the company provide relocation assistance, for this position.

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