Operations Representative- Keying Specialist II

Job Description:

Line of Business Role Description

Associate is responsible for accurate and timely keying of information from images or original documents according to customer instructions.  Data keyed must be highly accurate and pass various edits.

RESPONSIBILITIES:

             Use full keyboard and numeric pad.

            Enter data based on customer instructions and screen prompts

            Acknowledge out of balance transactions

            Complete all tasks by customer’s specified deadlines.

Communicate computer system problems

            Other assigned duties

Required Skills

            PC literate

            Ability to work under pressure

            Ability to complete work quickly

            Ability to work in team environment

            Ability to organize and set priorities

            Ability to communicate effectively

            Detail & Quality oriented

            Ability to work with little supervision

            Ability to work over when needed

            Ability to detect and handle unusual situations

            Ability to adapt to new methods in an automated environment

            Ability to identify processor and remitter errors

            Ability to handle high volumes of work

            Good hand eye coordination.

            Ability to grasp basic data processing concepts/procedures

            Ability to solve problems logically

            Ability to maintain minimum production standards

            General understanding of Lockbox

Job Band:

Shift: 

Hours Per Week:

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Referral Bonus Amount: