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Ops Control Manager, Data Quality Manager

Dublin, , Ireland

Job Description:

Job Title: Operations Control Manger, Data Quality Manager

Corporate Title: Vice President

Location: Dublin

Bank of America:

We are a financial services company offering a wide array of opportunities across many functions. Our focus on the financial success of our clients – individuals, companies and institutional investors – shapes the way that we organize ourselves and run our business.

Global Operations is committed to launching industry-leading capabilities that improve our clients’ financial lives, protecting the bank’s and our clients’ information and making it faster and more seamless to serve our clients. The team also invests in all key processes, including settlement, clearing and reconciliation processes, trade validations and more.

Job Description

Reference Data Management, part of Client Operational Services, is responsible for Client Account and Product static data set up and maintenance across multiple platforms and products globally.   Static maintenance is an integral part of the BAU for the bank, as front, middle, and back office partners are reliant upon the data in the trading and operations platforms.  This role is part of an expanding group within RDM, with the view to identify, address, remediate and standardize data quality and data governance.  This role will include oversight of the governance and control of core data quality functions, including entity and account data.  Key focus includes ensuring the completeness, quality and integrity of core client data within the Firm's systems, executing continuous review of key processes to ensure Operational Excellence, proactively identifying risks and issues, and implementing process enhancements to address.  We are looking for a candidate to join our department who has a strong understanding of the importance of data quality in a large banking organization, a good understanding of technology and system flows, and a strong risk and control mindset.

You will have the opportunity to play a key role

  • Clear communicator both written and verbal with both internal departments and external clients/counterparties      
  • Keen problem solver; able to handle and resolve queries      
  • Demonstrate a solid understanding of operational risk      
  • Excellent Client focus - ability to build good relations with internal and external clients to provide premier client service      
  • You can prioritise, work to deadlines, and ensure queries are resolved in a timely manner  
  • Strong understanding of the importance of data accuracy and integrity, with experience in a data driven role
  • Strong attention to detail and process driven mindset to drive change in the organization

Responsibilities:

- Oversight of continuous governance and control routines related to reference data

- Stakeholder management with Line of Business and Operations contacts

- Performing process reviews and implementing continuous improvement to maximize efficiency and minimize risk

- Data quality review and remediation program

Requirements:

- Strong understanding of the importance of data accuracy and integrity, with experience in a data driven role

- Strong attention to detail and process driven mindset to drive change in the organization

- Strong communication skills and ability to present complex information to all levels of the organization

- Self motivated with ability to work independently to define and implement organizational strategy

- Knowledge of core lines of business within a large banking organization

Other Qualifications: 

∙ Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions

∙ Excels in working among diverse viewpoints to determine the best path forward

∙ Experience in connecting with a diverse set of clients to understand future business needs – is a continuous learner

∙ Commitment to challenging the status quo and promoting positive change.

∙ Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base

∙ Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world

Good conduct and sound judgment is crucial to our long term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.

We are an equal opportunities employer, and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnic or national origins, age, sexual orientation, socio-economic background, responsibilities for dependants, physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience.

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements. As part of our standard hiring process to manage risk, please note background screening checks will be conducted on all hires before commencing employment.

Job Band:

H5

Shift: 

Hours Per Week:

35

Weekly Schedule:

Referral Bonus Amount:

0

Job Description:

Job Title: Operations Control Manger, Data Quality Manager

Corporate Title: Vice President

Location: Dublin

Bank of America:

We are a financial services company offering a wide array of opportunities across many functions. Our focus on the financial success of our clients – individuals, companies and institutional investors – shapes the way that we organize ourselves and run our business.

Global Operations is committed to launching industry-leading capabilities that improve our clients’ financial lives, protecting the bank’s and our clients’ information and making it faster and more seamless to serve our clients. The team also invests in all key processes, including settlement, clearing and reconciliation processes, trade validations and more.

Job Description

Reference Data Management, part of Client Operational Services, is responsible for Client Account and Product static data set up and maintenance across multiple platforms and products globally.   Static maintenance is an integral part of the BAU for the bank, as front, middle, and back office partners are reliant upon the data in the trading and operations platforms.  This role is part of an expanding group within RDM, with the view to identify, address, remediate and standardize data quality and data governance.  This role will include oversight of the governance and control of core data quality functions, including entity and account data.  Key focus includes ensuring the completeness, quality and integrity of core client data within the Firm's systems, executing continuous review of key processes to ensure Operational Excellence, proactively identifying risks and issues, and implementing process enhancements to address.  We are looking for a candidate to join our department who has a strong understanding of the importance of data quality in a large banking organization, a good understanding of technology and system flows, and a strong risk and control mindset.

You will have the opportunity to play a key role

  • Clear communicator both written and verbal with both internal departments and external clients/counterparties      
  • Keen problem solver; able to handle and resolve queries      
  • Demonstrate a solid understanding of operational risk      
  • Excellent Client focus - ability to build good relations with internal and external clients to provide premier client service      
  • You can prioritise, work to deadlines, and ensure queries are resolved in a timely manner  
  • Strong understanding of the importance of data accuracy and integrity, with experience in a data driven role
  • Strong attention to detail and process driven mindset to drive change in the organization

Responsibilities:

- Oversight of continuous governance and control routines related to reference data

- Stakeholder management with Line of Business and Operations contacts

- Performing process reviews and implementing continuous improvement to maximize efficiency and minimize risk

- Data quality review and remediation program

Requirements:

- Strong understanding of the importance of data accuracy and integrity, with experience in a data driven role

- Strong attention to detail and process driven mindset to drive change in the organization

- Strong communication skills and ability to present complex information to all levels of the organization

- Self motivated with ability to work independently to define and implement organizational strategy

- Knowledge of core lines of business within a large banking organization

Other Qualifications: 

∙ Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions

∙ Excels in working among diverse viewpoints to determine the best path forward

∙ Experience in connecting with a diverse set of clients to understand future business needs – is a continuous learner

∙ Commitment to challenging the status quo and promoting positive change.

∙ Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base

∙ Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world

Good conduct and sound judgment is crucial to our long term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.

We are an equal opportunities employer, and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnic or national origins, age, sexual orientation, socio-economic background, responsibilities for dependants, physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience.

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements. As part of our standard hiring process to manage risk, please note background screening checks will be conducted on all hires before commencing employment.

Learn more about this role

Full time

JR-22039758

Band: H5

Manages People:

Manager:

Talent Acquisition Contact:

Ashleigh Burke

Referral Bonus:

0

Street Address

Primary Location:
BLOCK D LEOPARDSTOWN RD, Dublin, 18