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Platform Manager

Charlotte;

Job Description:

*Other locations in GBAM footprint will be considered

Job Description Summary

Enterprise Credit Strategy is a multi-generational transformation that will simplify and improve the processes and technology used to deliver and manage credit for our clients.  The Platform Manager will play a critical role in designing new solutions for the CreditCenter platform.  The Platform Manager will work closely with Program Owners, Business Channel leaders, SMEs, Technology, Operations, Client Services, Legal, Compliance Risk, and external suppliers/vendors.  Day-to-day responsibilities include 1) building business cases (targets: efficiency improvements, user experience, and new LOB implementations), 2) creating project plans (resource model, timeline, etc.), 3) leading sessions with end users and business leaders to design technology solutions for owned projects, and 4) overseeing delivery of the solution across many stakeholders.

Key responsibilities

• Define strategic vision for various opportunities on the platform (eg new expedited admin mod process, automated data capture, etc.).

• Build business cases to support funding of new projects

• Leverage executive presence skills to influence senior business stakeholders and program leadership on roadmap prioritization decisions.

• Become subject matter expert in owned functionality across all businesses (Centers, Regions, CRE, etc.) and functions (UW/LO, Analyst, CCS/WCA, Operations).

• Partner with leaders across the organization to make strategic decisions that have a material impact to our credit process and users.

• Mock up new enhancements across the platform and articulate the features to our technology partners to support development.

•May manage staff

Required Skills:

• 8+ years’ experience between credit functions (Credit Officer, UW, Analyst, CCS/WCA, Operations) and project based work.

• Candidate must be highly organized with excellent analytical skills

• Ability to create and maintain partnerships with multiple senior stakeholders

Desired Skills:

• Problem solver; ability to think critically and offer creative solutions.

• Strong attention to detail and a willingness to learn technical specs

• Self-starter who is comfortable operating independently in an ambiguous environment

• Strong written and oral communications skills. Ability to communicate vertically and horizontally and to distill complex subject matter into concise summaries and recommendations. Executive presence required.

• Experience with project based work preferred

• Proficiency within the CreditCenter application preferred

Job Band:

H4

Shift: 

1st shift (United States of America)

Hours Per Week:

40

Weekly Schedule:

Referral Bonus Amount:

0

Job Description:

*Other locations in GBAM footprint will be considered

Job Description Summary

Enterprise Credit Strategy is a multi-generational transformation that will simplify and improve the processes and technology used to deliver and manage credit for our clients.  The Platform Manager will play a critical role in designing new solutions for the CreditCenter platform.  The Platform Manager will work closely with Program Owners, Business Channel leaders, SMEs, Technology, Operations, Client Services, Legal, Compliance Risk, and external suppliers/vendors.  Day-to-day responsibilities include 1) building business cases (targets: efficiency improvements, user experience, and new LOB implementations), 2) creating project plans (resource model, timeline, etc.), 3) leading sessions with end users and business leaders to design technology solutions for owned projects, and 4) overseeing delivery of the solution across many stakeholders.

Key responsibilities

• Define strategic vision for various opportunities on the platform (eg new expedited admin mod process, automated data capture, etc.).

• Build business cases to support funding of new projects

• Leverage executive presence skills to influence senior business stakeholders and program leadership on roadmap prioritization decisions.

• Become subject matter expert in owned functionality across all businesses (Centers, Regions, CRE, etc.) and functions (UW/LO, Analyst, CCS/WCA, Operations).

• Partner with leaders across the organization to make strategic decisions that have a material impact to our credit process and users.

• Mock up new enhancements across the platform and articulate the features to our technology partners to support development.

•May manage staff

Required Skills:

• 8+ years’ experience between credit functions (Credit Officer, UW, Analyst, CCS/WCA, Operations) and project based work.

• Candidate must be highly organized with excellent analytical skills

• Ability to create and maintain partnerships with multiple senior stakeholders

Desired Skills:

• Problem solver; ability to think critically and offer creative solutions.

• Strong attention to detail and a willingness to learn technical specs

• Self-starter who is comfortable operating independently in an ambiguous environment

• Strong written and oral communications skills. Ability to communicate vertically and horizontally and to distill complex subject matter into concise summaries and recommendations. Executive presence required.

• Experience with project based work preferred

• Proficiency within the CreditCenter application preferred

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Learn more about this role

Full time

JR-22039135

Band: H4

Manages People: No

Travel: Yes, 20% of the time

Manager:

Talent Acquisition Contact:

Rebecca Loeb

Referral Bonus:

0