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Assistant Vice President, Treasury Fulfillment Implementation / Documentation, Global Banking Operations

Tokyo, JP

Job Description:

Your background

  • Ability to demonstrate strong experience with client facing roles, both orally and written in English and Japanese
  • Experience dealing with corporate clients at all levels in a positive and professional manner, with the ability to work under pressure
  • KYC related documentation skills both for Resident and Non-Resident client
  • Account Opening / Maintenance / Closing
  • Work experience with offshore operation center colleagues
  • Project management/process coordination experience concentrating on treasury and cash management solutions for corporate organizations, including exposure to elements such as electronic payments, SWIFT messaging, Zengin, and Foreign Exchange (FX).
  • Self-motivated, flexible, proactive; excellent team player and able to work independent of direct supervision
  • Problem solving/analytical and organizational skills
  • General PC, Windows and Excel Knowledge

What you can expect

The Implementation Advisor is the focal point of contact for clients that wish to establish new and additional Treasury and Cash Management Products and Services with the Bank. The Implementation Advisor will work closely with their business partners to ensure that all client requests are implemented seamlessly and flawlessly, and delivered by the target date agreed with the client. Coordinate with client to complete required KYC required documents.

What you will do

  • Manage the implementation of treasury and cash management solutions with new and existing clients to Bank of America - covering core product solutions / service offerings
  • Work in partnership with clients to create and agree an implementation delivery timeline, clearly communicate the project status; identify issues, resolution steps and deadlines
  • Engage key stakeholders throughout the implementation process and coordinate with internal Business Partners as necessary
  • Provide support and guidance to Sales officers where required/requested during the sales process
  • Facilitate internal and external client calls to work through implementation requests utilizing project management and technical skills
  • Demonstrate attention to detail, team player, take end-to-end ownership and drive for results to grow the business, sustain intensity and optimism while focusing on the client
  • Maintain up-to-date working knowledge of the bank’s client access products/services, payment and trade capabilities, internal operations and local regulatory requirements
  • Provide ongoing technical support to clients where necessary for problem solving for our e-banking system
  • Lead or participate in internal initiatives/projects representing the voice of the business, taking ownership and delivering the execution of these projects
  • Work with onshore team along with offshore Operation center colleagues 
  • KYC related screening process including translation from Japanese documents to English
  • File and upload documents in system

About Bank of America

Our purpose as a firm is to make financial lives better, through the power of every connection. Across the world, we partner with leading corporate and institutional investors through our offices in more than 35 countries. In the U.S. alone, we serve almost all of the Fortune 500 companies and approximately 67 million consumer and small-business clients. We provide a full suite of financial products and services, from banking and investments to asset and risk management. We cover a broad range of asset classes, making us a global leader in corporate and investment banking, sales and trading.

Connecting Asia Pacific to the world

Our Asia Pacific team is spread across 19 cities in 12 markets. We are focused on connecting Asia to the world and the world to Asia, using our global expertise to ensure success is shared between us, our clients and our communities. Our regional footprint covers 12 currencies, more than a dozen languages and five time zones, placing us firmly among the region’s leading financial services companies.

Job Band:

H6

Shift: 

Hours Per Week:

36.25

Weekly Schedule:

Referral Bonus Amount:

0

Job Description:

Your background

  • Ability to demonstrate strong experience with client facing roles, both orally and written in English and Japanese
  • Experience dealing with corporate clients at all levels in a positive and professional manner, with the ability to work under pressure
  • KYC related documentation skills both for Resident and Non-Resident client
  • Account Opening / Maintenance / Closing
  • Work experience with offshore operation center colleagues
  • Project management/process coordination experience concentrating on treasury and cash management solutions for corporate organizations, including exposure to elements such as electronic payments, SWIFT messaging, Zengin, and Foreign Exchange (FX).
  • Self-motivated, flexible, proactive; excellent team player and able to work independent of direct supervision
  • Problem solving/analytical and organizational skills
  • General PC, Windows and Excel Knowledge

What you can expect

The Implementation Advisor is the focal point of contact for clients that wish to establish new and additional Treasury and Cash Management Products and Services with the Bank. The Implementation Advisor will work closely with their business partners to ensure that all client requests are implemented seamlessly and flawlessly, and delivered by the target date agreed with the client. Coordinate with client to complete required KYC required documents.

What you will do

  • Manage the implementation of treasury and cash management solutions with new and existing clients to Bank of America - covering core product solutions / service offerings
  • Work in partnership with clients to create and agree an implementation delivery timeline, clearly communicate the project status; identify issues, resolution steps and deadlines
  • Engage key stakeholders throughout the implementation process and coordinate with internal Business Partners as necessary
  • Provide support and guidance to Sales officers where required/requested during the sales process
  • Facilitate internal and external client calls to work through implementation requests utilizing project management and technical skills
  • Demonstrate attention to detail, team player, take end-to-end ownership and drive for results to grow the business, sustain intensity and optimism while focusing on the client
  • Maintain up-to-date working knowledge of the bank’s client access products/services, payment and trade capabilities, internal operations and local regulatory requirements
  • Provide ongoing technical support to clients where necessary for problem solving for our e-banking system
  • Lead or participate in internal initiatives/projects representing the voice of the business, taking ownership and delivering the execution of these projects
  • Work with onshore team along with offshore Operation center colleagues 
  • KYC related screening process including translation from Japanese documents to English
  • File and upload documents in system

About Bank of America

Our purpose as a firm is to make financial lives better, through the power of every connection. Across the world, we partner with leading corporate and institutional investors through our offices in more than 35 countries. In the U.S. alone, we serve almost all of the Fortune 500 companies and approximately 67 million consumer and small-business clients. We provide a full suite of financial products and services, from banking and investments to asset and risk management. We cover a broad range of asset classes, making us a global leader in corporate and investment banking, sales and trading.

Connecting Asia Pacific to the world

Our Asia Pacific team is spread across 19 cities in 12 markets. We are focused on connecting Asia to the world and the world to Asia, using our global expertise to ensure success is shared between us, our clients and our communities. Our regional footprint covers 12 currencies, more than a dozen languages and five time zones, placing us firmly among the region’s leading financial services companies.

Learn more about this role

Full time

JR-22036601

Band: H6

Manages People:

Manager:

Talent Acquisition Contact:

Asha Yadav

Referral Bonus:

0

Street Address

Primary Location:
1-4-1 NIHONBASHI, CHUO-KU, Tokyo, 103-0027