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Analyst II - Tech Delivery

Charlotte;

Job Description:

Enterprise Architecture & Engineering (EAE) is a growing department within the Global Technology division at Bank of America that is responsible for:

  • Improving the experience for our developers, making it easier to deliver industry-leading solutions, while managing work efficiently and with the right controls
  • Advancing our technology platforms through innovation
  • Deliver the best digital experience for those managing the technology division
  • For our teammates and customers Drive accessibility of applications 
  • Reducing risk and improving quality across our technology portfolio by aligning to a single enterprise architecture strategy and delivering governance that enables consistency, integration and automation

Job Description
This role is responsible for capturing and supporting delivery of business and/or system requirements (based on specialization) to accomplish business goals. Key responsibilities include working with stakeholders to understand their needs, capture their requirements, perform impact analysis, and then working closely with the Development Team(s) to refine the requirements into specifications that can be executed by the team. Individuals in this role possess a working knowledge of the business/technical domain and the main applications within that domain.

Responsibilities

  • Apply risk model for FOSS licenses to technology requests and justify decisions.
  • Aggregation of data and analytic/performance reporting information to various businesses across the Enterprise.
  • Design and develop reporting automation and dashboard reporting  
  • Perform advanced data extraction from various source databases, normalization of data and automation of processes
  • Identify and understand data and respond to questions about data or reported information
  • Develop required process models and process documentation
  • Perform Data Quality validations and related analysis
  • Collaborate/consult with requestors to understand data needs and answer process questions
  • Provide business requirements and acceptance testing

Required Skills

  • Minimum of 7-10 years work experience
  • Microsoft PowerPoint/Excel experience
  • SQL/Database experience
  • Written and verbal communication skills, including the ability to communicate with senior stakeholders in a clear, concise, and influential way

Desired Skills 

  • Experience with corporate governance and compliance
  • Familiarity with free software licenses 
  • Experience with MS Office suite, including Excel automation 

Enterprise Role Overview:

Responsible for capturing and refining business and/or system requirements (based on specialization). Works with stakeholders to understand their needs, analyze problems, and capture their requirements, and then working closely with the Development Team to refine the requirement into specifications that can be executed by the team. Possess a working knowledge of the business and/or technical domain based on their specialization. Leverages experience and understanding of stakeholder needs to help create a solution, envisions the solution to solve a problem (manual or through software). Performs Cost/Benefit Analysis to align the technology to business strategy. Gathers & catalogs functional, non-functional, and technical requirements for stakeholder requests. Determines the impact of modifications and enhancements on the application. Acts as the product(s) subject matter expert to support scope and requirement decisions. Ensures changes to the application are compliant with bank standards and policies. Assists users and development team with application testing and troubleshooting, and may help configure test solutions to validate functional and system needs. Identifies, document and troubleshoot application related problems. Documents process, procedures and workflows associated with applications. Leads or participate in continuous improvement efforts; Building expertise in creating, analyzing, and improving processes. Creates, maintains and presents training materials for end-users. Individual contributor.

Job Band:

H5

Shift: 

1st shift (United States of America)

Hours Per Week:

40

Weekly Schedule:

Referral Bonus Amount:

0

Job Description:

Enterprise Architecture & Engineering (EAE) is a growing department within the Global Technology division at Bank of America that is responsible for:

  • Improving the experience for our developers, making it easier to deliver industry-leading solutions, while managing work efficiently and with the right controls
  • Advancing our technology platforms through innovation
  • Deliver the best digital experience for those managing the technology division
  • For our teammates and customers Drive accessibility of applications 
  • Reducing risk and improving quality across our technology portfolio by aligning to a single enterprise architecture strategy and delivering governance that enables consistency, integration and automation

Job Description
This role is responsible for capturing and supporting delivery of business and/or system requirements (based on specialization) to accomplish business goals. Key responsibilities include working with stakeholders to understand their needs, capture their requirements, perform impact analysis, and then working closely with the Development Team(s) to refine the requirements into specifications that can be executed by the team. Individuals in this role possess a working knowledge of the business/technical domain and the main applications within that domain.

Responsibilities

  • Apply risk model for FOSS licenses to technology requests and justify decisions.
  • Aggregation of data and analytic/performance reporting information to various businesses across the Enterprise.
  • Design and develop reporting automation and dashboard reporting  
  • Perform advanced data extraction from various source databases, normalization of data and automation of processes
  • Identify and understand data and respond to questions about data or reported information
  • Develop required process models and process documentation
  • Perform Data Quality validations and related analysis
  • Collaborate/consult with requestors to understand data needs and answer process questions
  • Provide business requirements and acceptance testing

Required Skills

  • Minimum of 7-10 years work experience
  • Microsoft PowerPoint/Excel experience
  • SQL/Database experience
  • Written and verbal communication skills, including the ability to communicate with senior stakeholders in a clear, concise, and influential way

Desired Skills 

  • Experience with corporate governance and compliance
  • Familiarity with free software licenses 
  • Experience with MS Office suite, including Excel automation 

Enterprise Role Overview:

Responsible for capturing and refining business and/or system requirements (based on specialization). Works with stakeholders to understand their needs, analyze problems, and capture their requirements, and then working closely with the Development Team to refine the requirement into specifications that can be executed by the team. Possess a working knowledge of the business and/or technical domain based on their specialization. Leverages experience and understanding of stakeholder needs to help create a solution, envisions the solution to solve a problem (manual or through software). Performs Cost/Benefit Analysis to align the technology to business strategy. Gathers & catalogs functional, non-functional, and technical requirements for stakeholder requests. Determines the impact of modifications and enhancements on the application. Acts as the product(s) subject matter expert to support scope and requirement decisions. Ensures changes to the application are compliant with bank standards and policies. Assists users and development team with application testing and troubleshooting, and may help configure test solutions to validate functional and system needs. Identifies, document and troubleshoot application related problems. Documents process, procedures and workflows associated with applications. Leads or participate in continuous improvement efforts; Building expertise in creating, analyzing, and improving processes. Creates, maintains and presents training materials for end-users. Individual contributor.

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Learn more about this role

Full time

JR-22034047

Band: H5

Manages People: No

Travel: No

Manager:

Talent Acquisition Contact:

Sonai Chatterjee

Referral Bonus:

0