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Treasury F&S Advsr-Implementation

Mexico City, , Mexico

Job Description:

Bank of America is one of the world's largest financial institutions, serving individual consumers, small and middle market businesses, and large corporations with a full range of banking, investing, asset management and other financial and risk-management products and services. Following the acquisition of Merrill Lynch, Bank of America is among the world's leading wealth management companies and is a global leader in corporate and investment banking and trading across a broad range of asset classes serving corporations, governments, institutions and individuals around the world. In Mexico, Bank of America has a strong market position on which to continue to build, as well as a clear commitment to the market.

Responsibilities:

Independently provides account management, client servicing and implementation coordination for highly complex accounts, which include highest revenue clients with specialized product, servicing needs. Researches, analyzes, and resolves a wide range of treasury, cash management and or depository products and services of varying complexity, some of which have global requirements. Identifies product and sales specialists and effectively integrates servicing with implementation and operational requirements across departments, other bank divisions, and countries. Provides relationship management, servicing and technical assistance to unit associates to resolve complex, unique client requests. Exercises judgment and discretion with respect to client relations and problem resolutions. Understands the end-to-end process and identifies opportunities to initiate client collaboration in the development of product services including recommending new products to the client. Provides statistical analysis and initiates projects and processes to improve efficiency. In depth knowledge of treasury, cash management products, wholesale operations, and governing regulations is required. Must be a team player, take ownership, and drive for results to grow the business, sustain intensity and optimism while focusing on the client.

Who are we looking for?

  • Presentable, confident and client focused. Client facing experience or ability to conduct discussions with Clients in a confident manner

  • Excellent communications skills and ability to present to an audience

  • Ability to work under pressure in a team environment

  • Ability to liaise with all levels of the firm and people with different experiences and backgrounds

  • Self-motivated and able to work unsupervised. Candidate will be able to manage own time and know when to escalate

  • Speak and write fluently in English and Spanish

  • Ability to engage with customers, begin a conversation, build rapport, and handle objections.

  • Comfortable receiving ongoing performance feedback and coaching.

  • Comfortable with ongoing change and learning new technology/processes.

  • Ability to analyze and resolve customer inquiries.

  • Ability to provide a positive customer experience through creative solutions.

  • At least an intermediate ability in computer skills.

  • Ability to navigate multiple computer systems while interacting with the customer.

  • Comfortable receiving ongoing performance feedback and coaching.

What Bank of America Offers?

Bank of America embodies a culture that extends from how we think, to how we behave, and to how we measure performance. By achieving excellence - in everything we do, every time we do it - we deliver the full value of Bank of America for our clients, our shareholders, and our employees.

Bank of America places a high value on talent and on maintaining a culture defined by meritocracy. For these reasons, it is deeply committed to professional development, opportunity, and accountability at all levels of the organization.

Bank of America is an Equal Opportunity Employer.

Bank of America encourages applications from all qualified individuals. Applicants with disabilities may notify us of any accommodations needed to support your participation in the recruitment process. We wish to thank all applicants for their interest and effort in applying. Please be aware that only candidates selected for interviews will be contacted for this position.

Bank of America N.A. Member FDIC © 2022 Bank of America Corporation. All rights reserved.

Job Band:

H5

Shift: 

Hours Per Week:

40

Weekly Schedule:

Referral Bonus Amount:

0

Job Description:

Bank of America is one of the world's largest financial institutions, serving individual consumers, small and middle market businesses, and large corporations with a full range of banking, investing, asset management and other financial and risk-management products and services. Following the acquisition of Merrill Lynch, Bank of America is among the world's leading wealth management companies and is a global leader in corporate and investment banking and trading across a broad range of asset classes serving corporations, governments, institutions and individuals around the world. In Mexico, Bank of America has a strong market position on which to continue to build, as well as a clear commitment to the market.

Responsibilities:

Independently provides account management, client servicing and implementation coordination for highly complex accounts, which include highest revenue clients with specialized product, servicing needs. Researches, analyzes, and resolves a wide range of treasury, cash management and or depository products and services of varying complexity, some of which have global requirements. Identifies product and sales specialists and effectively integrates servicing with implementation and operational requirements across departments, other bank divisions, and countries. Provides relationship management, servicing and technical assistance to unit associates to resolve complex, unique client requests. Exercises judgment and discretion with respect to client relations and problem resolutions. Understands the end-to-end process and identifies opportunities to initiate client collaboration in the development of product services including recommending new products to the client. Provides statistical analysis and initiates projects and processes to improve efficiency. In depth knowledge of treasury, cash management products, wholesale operations, and governing regulations is required. Must be a team player, take ownership, and drive for results to grow the business, sustain intensity and optimism while focusing on the client.

Who are we looking for?

  • Presentable, confident and client focused. Client facing experience or ability to conduct discussions with Clients in a confident manner

  • Excellent communications skills and ability to present to an audience

  • Ability to work under pressure in a team environment

  • Ability to liaise with all levels of the firm and people with different experiences and backgrounds

  • Self-motivated and able to work unsupervised. Candidate will be able to manage own time and know when to escalate

  • Speak and write fluently in English and Spanish

  • Ability to engage with customers, begin a conversation, build rapport, and handle objections.

  • Comfortable receiving ongoing performance feedback and coaching.

  • Comfortable with ongoing change and learning new technology/processes.

  • Ability to analyze and resolve customer inquiries.

  • Ability to provide a positive customer experience through creative solutions.

  • At least an intermediate ability in computer skills.

  • Ability to navigate multiple computer systems while interacting with the customer.

  • Comfortable receiving ongoing performance feedback and coaching.

What Bank of America Offers?

Bank of America embodies a culture that extends from how we think, to how we behave, and to how we measure performance. By achieving excellence - in everything we do, every time we do it - we deliver the full value of Bank of America for our clients, our shareholders, and our employees.

Bank of America places a high value on talent and on maintaining a culture defined by meritocracy. For these reasons, it is deeply committed to professional development, opportunity, and accountability at all levels of the organization.

Bank of America is an Equal Opportunity Employer.

Bank of America encourages applications from all qualified individuals. Applicants with disabilities may notify us of any accommodations needed to support your participation in the recruitment process. We wish to thank all applicants for their interest and effort in applying. Please be aware that only candidates selected for interviews will be contacted for this position.

Bank of America N.A. Member FDIC © 2022 Bank of America Corporation. All rights reserved.

Learn more about this role

Full time

JR-22032399

Band: H5

Manages People:

Manager:

Talent Acquisition Contact:

Danya Barragan Gasca

Referral Bonus:

0