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Sr. Innovation Manager

Charlotte, North Carolina;

Job Description:

The Product Strategy and Transformation Team is responsible for developing and delivering client-centric strategies and innovative solutions to meet our clients current and emerging financial needs with the goal of driving significant, incremental client engagement and revenue streams. The team is accountable for leveraging customer and competitive insights to understand current and future clients’ needs and developing solutions against highest priority client needs across Retail, Preferred, Small Business and GWIM segments.

Reporting into the Head of Product Innovation, Sr. Innovation Manager will be responsible for leading client-centric innovation initiatives to design and deliver solutions against highest priority client segment needs.

Sr. Innovation Manager Areas of Responsibility:

  • Lead client-centric innovation initiatives to develop client solutions that will enable us to differentiate ourselves and dominate in the marketplace.
  • Leverage customer and competitive insights, aligned to key segments and audiences, to understand current and emerging client needs
  • Partner with lines of business to develop innovative products/features, marketing approaches and digital experience enhancements for target segments.
  • Formalize ideas/service concepts into compelling, profitable and differentiated value propositions (scope, benefits/values for clients, competitive benchmark, go-to-market strategy, etc.)
  • Leverage capabilities for ideation, rapid prototyping, testing, and feedback loops to quickly iterate on potential solutions
  • Measure customer demand, create and execute on tests to drive learnings and results in various environments

Role Requirements

  • 5+ years of financial services, fintech, direct to consumer marketing experience preferred
  • Passion for technology, industry awareness, and ability to innovate products and features that can help consumers in their everyday digital financial lives.
  • Strong understanding of digital/product touch points with a broad knowledge of digital best practices and strategies in the industry
  • Ability to engage across business lines and develop strong working relationships with business partners and all levels of management
  • Outstanding communication and presentation skills (verbal and written). Must be able to concisely summarize key observations, clearly articulate considerations and propose solutions
  • Exhibit a strong drive for results and success; demonstrate a sense of urgency to achieve outcomes and exceed expectations;
  • Proven ability to influence, drive change and deliver results via key business metrics

Job Band:

H4

Shift: 

1st shift (United States of America)

Hours Per Week:

40

Weekly Schedule:

Referral Bonus Amount:

0

Job Description:

The Product Strategy and Transformation Team is responsible for developing and delivering client-centric strategies and innovative solutions to meet our clients current and emerging financial needs with the goal of driving significant, incremental client engagement and revenue streams. The team is accountable for leveraging customer and competitive insights to understand current and future clients’ needs and developing solutions against highest priority client needs across Retail, Preferred, Small Business and GWIM segments.

Reporting into the Head of Product Innovation, Sr. Innovation Manager will be responsible for leading client-centric innovation initiatives to design and deliver solutions against highest priority client segment needs.

Sr. Innovation Manager Areas of Responsibility:

  • Lead client-centric innovation initiatives to develop client solutions that will enable us to differentiate ourselves and dominate in the marketplace.
  • Leverage customer and competitive insights, aligned to key segments and audiences, to understand current and emerging client needs
  • Partner with lines of business to develop innovative products/features, marketing approaches and digital experience enhancements for target segments.
  • Formalize ideas/service concepts into compelling, profitable and differentiated value propositions (scope, benefits/values for clients, competitive benchmark, go-to-market strategy, etc.)
  • Leverage capabilities for ideation, rapid prototyping, testing, and feedback loops to quickly iterate on potential solutions
  • Measure customer demand, create and execute on tests to drive learnings and results in various environments

Role Requirements

  • 5+ years of financial services, fintech, direct to consumer marketing experience preferred
  • Passion for technology, industry awareness, and ability to innovate products and features that can help consumers in their everyday digital financial lives.
  • Strong understanding of digital/product touch points with a broad knowledge of digital best practices and strategies in the industry
  • Ability to engage across business lines and develop strong working relationships with business partners and all levels of management
  • Outstanding communication and presentation skills (verbal and written). Must be able to concisely summarize key observations, clearly articulate considerations and propose solutions
  • Exhibit a strong drive for results and success; demonstrate a sense of urgency to achieve outcomes and exceed expectations;
  • Proven ability to influence, drive change and deliver results via key business metrics

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Learn more about this role

Full time

JR-22031169

Band: H4

Manages People: No

Travel: Yes, 5% of the time

Manager:

Talent Acquisition Contact:

Michelle Finn

Referral Bonus:

0